WINE firefox can browse the net except it "can't find the server at movies.netflix.com"

Asked by Bolton Peck

Upon launch of Netflix desktop, the program starts normally as it always has and presents the stock Netflix login screen.

When I enter my Netflix account credentials, known good, I get the "server not found" error in the Firefox browser. It cannot find the server at movies.netflix.com.

It is possible for me to hit f10 and use Firefox menu structures to get the navigation toolbar. From there I can access the internet-such as logging into Facebook or Youtube. Media streams work-the browser is getting to the outside world.

From youtube, I can go again to www.netflix.com. I click the "member sign on" button and if I deliberately enter incorrect credentials, Netflix member sign in incorrect information dialog communicates to ask me to sign in again. This would indicate that I am getting to Netflix.

Upon entering the correct credentials I get "server not found" error. Logging into Netflix on another browser on the same desktop gets me in, although of course I can't actually play the movies.

I have been reproducing this error for over a week now. It's really a drag to have to boot into Windows to watch Fringe!

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FTZ (fadetoz) said :
#1

This worked rather well until recently. I suspect it's intentional and netflix somehow knows were on wine and figured out a way to block the Linux users. I'm about to just drop Netflix since they don't want us as customers. I have tried on Debian and Xubunt with a few different loads and it just will not work now after I login to Netflix.

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Erich E. Hoover (ehoover) said :
#2

Sorry I didn't reply to this earlier, I started a new job recently and haven't had time to keep up with this. Have you tried clearing out your profile folder (rm -Rf ~/.wine-browser)? Everything still works fine for me, so I suspect that creating a new profile may fix your problem.

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FTZ (fadetoz) said :
#3

Yes. That worked before when Firefox was trying to update but that's not even the issue any more.
Now after a fresh install of XUbuntu or Debian I get this same issue where everything seems fine up to the login on netflix. Then as soon as I sign in the browser goes right to server not found. I tested and I can browse the internet on it so it's netflix stopping the connection.

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FTZ (fadetoz) said :
#4

At that point when you login It's not even trying to use Silverlight. So it should load just like any website until you click on a movie. I'm not sure what the problem is if it isn't Netflix blocking wine users.

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Bolton Peck (boltonius) said :
#5

Thank you for your answers :-) I can now see that I'm not the only one,
and it most likely isn't a WINE issue. It's Netflix being douches.. which
sucks because you are meeting their min. sys. req... right down to the
legal use of the Sliverlight exe. How the frack do they know I don't have
a genuine XP disk here with which I primed my WINE..? They DON'T. X86
arch of 1.5GHz or faster, WInXP, Silverlight.. This browser does work with
all other sites, BTW so as I said before, it IS getting to the outside
world and streaming media just fine..

They suck. So, any ideas besides Hulu and its commercials like every ten
seconds.. for streaming movie services which will work with Linux?

Bolton

Siiigh... No computer will ever be as awesome as my Amiga 3000 Tower with
233MHz Cyberstorm PPC accelerator and Cybervision 3D graphics card..

On Wed, Jun 5, 2013 at 6:51 AM, FTZ <email address hidden>wrote:

> Your question #229828 on Netflix Desktop changed:
> https://answers.launchpad.net/netflix-desktop/+question/229828
>
> FTZ posted a new comment:
> At that point when you login It's not even trying to use Silverlight. So
> it should load just like any website until you click on a movie. I'm not
> sure what the problem is if it isn't Netflix blocking wine users.
>
> --
> You received this question notification because you asked the question.
>

Revision history for this message
FTZ (fadetoz) said :
#6

Another update, If I load Netflix in Firefox (Not WINE Firefox) I get the same thing. Now I know for a fact I use to be able to use any browser in Linux and browse Netflix after I login. I just couldn't watch anything.

Revision history for this message
Erich E. Hoover (ehoover) said :
#7

What country are you in and what ISP do you have? It's possible that there's something country or ISP specific going on. I still don't see any issues, but I'm using Comcast in the US.

Revision history for this message
FTZ (fadetoz) said :
#8

I'm in Iowa. Mediacom internet. Things work in Windows fine althought I have not tried it in a few months from Windows since I removed that malware from my computer. Works on my WII and IPad and droid phone and TV on the same connection. So it appears to redirect to Page not found only if I login from a Linux box. Wine or no Wine. It was working fine a couple weeks ago when I tried it then all the sudden it went to page not found.

Revision history for this message
Erich E. Hoover (ehoover) said :
#9

Well, the only way they have to "detect" Wine at that level (for the website to not show at all) is the user agent string (which actually reports Windows). You could try adding in a plugin to change the user agent string to see if that resolves the situation, but I highly doubt that they're blocking Firefox because that would probably be a violation of federal law...

Revision history for this message
Spencer Hart (harts12) said :
#10

I'm in Rexburg, Idaho, noticing the same thing. Firefox browses fine in WINE or Ubuntu, but won't go to movies.netflix.com in EITHER. Chrome will still browse netflix just fine like always, though of course you can't actually watch anything. I'm somewhat of a linux noob (and even more so with WINE) but I thought to try running Chrome in WINE to see what happens. Install doesn't seem to be working though. If somebody more skilled than I wanted to test that (or tell me that chrome and WINE don't get along and to give up on it) that might help in getting a better diagnosis.

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Launchpad Janitor (janitor) said :
#11

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Erich E. Hoover (ehoover) said :
#12

Please try this suggestion ( https://bbs.archlinux.org/viewtopic.php?id=168154 ):
===
1) Enter 'about:config' in the location bar and then toggle the following dns/ipv6 settings as follows:

    a) Set network.dns.disableIpv6 to True (Default is False)
    b) Set network.dns.disablePreFetch to True (Default is False)

2) Next you need to turn off and Network Proxy Access in Firefox
(See Edit/Preferences/Advanced/Network/Settings) - Set to 'No Proxy'.

3) Clear out and existing cache and history data that may have been saved already.

4) Modify the browser auto update flag - set to 'Never Check for updates'

5) Check if you have any web caching service running on your desktop. Disable it if it is running.

Restart your browser and you should now be able to access the server.
===
( Info found from the bug report at https://bugs.launchpad.net/netflix-desktop/+bug/1210911 )

Please let me know if this works (preferably at the bug, which does not auto-expire and seems to always send me update emails).

Revision history for this message
Spencer Hart (harts12) said :
#13

I just did number one and it works now.

Revision history for this message
FTZ (fadetoz) said :
#14

That did it for me Erich... Thanks so much.

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