Music app crash

Asked by Miguel on 2015-04-22

Hi, since a few days, when i try to open the Music app it crashes or sometimes it don't recognize any of the music i have stored on my sd card, sometimes recognize some of them, or get a black screen with no results shown, anyone have the same issue? thanks

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Music App Edit question
Assignee:
No assignee Edit question
Last query:
2015-04-22
Last reply:
2015-04-22
Victor Thompson (vthompson) said : #1

Hi Miguel! I would think this has something to do with the mounting and unmounting of your SD card. A quick fix would be to force the mediascanner to rescan your files with the following command (executed on the device):

restart mediascanner-2.0

If you frequently see this issue, could you file a bug report with following log files as attachments?

1. /home/phablet/.cache/upstart/mediascanner-2.0.log
2. /home/phablet/.cache/upstart/application-click-com.ubuntu.music_music_2.0.*.log

Thanks!

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