Bug: Errors occurred

Asked by Roger

Hi,

I have the following problem by starting the program:

Traceback (most recent call last):
  File "mnemosyne", line 101, in ?
  File "mnemosyne\core\mnemosyne_core.pyc", line 199, in initialise
  File "mnemosyne\core\mnemosyne_core.pyc", line 352, in init_config
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe9 in position 34: ordinal not in range(128)

But please be aware: I´m not a programmer, I tried to solve the problem by using some bug recommandations on this site, but I can´t follow them. Please, if you can help me (hopefully) give me a step by step advise how to solve this bug.

Thank you very much,

Roger

Question information

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Answered
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The Mnemosyne Project Edit question
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Peter Bienstman (peter-bienstman) said :
#1

No need to ask both a question and open a bug report. Continuing the discussion on the bug report page.

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