mixxx doesnt start

Asked by Max Kafil

I downloaded mixxx for a fresh install on a new system but I cannot open the program. It initially asked for my music folder after installation and first run, then the query disappeared, then "mixxx has stopped working" is displayed

I tried both 32 and 64bit versions reinstall getting the same problem. I'm running a laptop with win7 with 6gb ram on intel core i7. here are the error logs. thoughts?

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: mixxx.exe
  Application Version: 1.10.1.3057
  Application Timestamp: 4fe9e3ec
  Fault Module Name: atio6axx.dll
  Fault Module Version: 6.14.10.11631
  Fault Module Timestamp: 4f7e509e
  Exception Code: c0000005
  Exception Offset: 0000000000b520b5
  OS Version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033
  Additional Information 1: 8891
  Additional Information 2: 88912934786bdd3c53c61f1f5fea08b8
  Additional Information 3: 3ee2
  Additional Information 4: 3ee2edbeaf8fa8ea0d4e2729b23dbf44

-----

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: mixxx.exe
  Application Version: 1.10.1.3057
  Application Timestamp: 4fe9e837
  Fault Module Name: atioglxx.dll
  Fault Module Version: 6.14.10.9236
  Fault Module Timestamp: 4b2aaf58
  Exception Code: c0000005
  Exception Offset: 0000b212
  OS Version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Question information

Language:
English Edit question
Status:
Solved
For:
Mixxx Edit question
Assignee:
No assignee Edit question
Solved by:
Sean M. Pappalardo
Solved:
Last query:
Last reply:
Revision history for this message
Max Kafil (edgeboymax) said :
#1

error log when using a copy of mixxx-1.11.0-beta2-pre-trunk-bzr3303-x86

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: mixxx.exe
  Application Version: 1.11.0.3303
  Application Timestamp: 50919c65
  Fault Module Name: atioglxx.dll
  Fault Module Version: 6.14.10.9236
  Fault Module Timestamp: 4b2aaf58
  Exception Code: c0000005
  Exception Offset: 0000b212
  OS Version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Revision history for this message
Best Sean M. Pappalardo (pegasus-renegadetech) said :
#2

"Fault Module Name: atioglxx.dll"

This points to a problem with your video driver. First try upgrading your video driver (or reinstalling if it's the latest version.) Make sure to check ATI's site as well as your PC manufacturer's.

If that doesn't help, edit mixxx.cfg, set WaveformType to 0 to disable them, then try starting Mixxx.

Revision history for this message
Max Kafil (edgeboymax) said :
#4

Thanks Sean M. Pappalardo, that solved my question.