Can't register an account with NLOAccess Tools

Asked by Dean Cianciolo

Hello! I'm trying to register an account with NLOAccess Tools. I used the "request registration" button, inputting my institutional email (<email address hidden>). However, I did not realize I was going to receive an email confirmation; hence, it went into my junk mail and I didn't know of its existence until after it had expired. Clicking on it now brings up a webpage saying "UnboundLocalError: local variable 'email' referenced before assignment Traceback (most recent call last)," which I assume is a bug with the website. Additionally, I cannot resend another email confirmation via the "request registration" button because it claims I am already in the registry. Also, I cannot reset or make an account password because I haven't confirmed my email.

Is there a step I haven't found to fix this issue?

Question information

Language:
English Edit question
Status:
Answered
For:
MadGraph5_aMC@NLO Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Olivier Mattelaer (olivier-mattelaer) said :
#1

Hi Dean,

I'm not managing the NLOAccess website and therefore can not help you directly.
But I have forward this request to the webmaster and I will bet that this will be fixed swiftly.

Olivier

Revision history for this message
Olivier Mattelaer (olivier-mattelaer) said :
#2

You should have receive an email today from the webmaster (carlo) please check your spam (in case)

Cheers,

Olivier

Revision history for this message
Sandra F. Avery (mosinged) said :
#3

Visit the NLOAccess Tools website: Ensure that you are on the official NLOAccess Tools website. Double-check the URL to make sure you are on the correct site.

Look for a "Sign Up" or "Register" option: Most websites have a button or link that allows you to start the registration process. This is typically located on the homepage or in the top navigation menu.

Provide required information: Fill out the registration form with the necessary information, which often includes your name, email address, username, and password. Some sites may also require additional information.

Verify your email: After you've submitted the registration form, you may need to verify your email address by clicking on a link sent to the email you provided. Check your email inbox, including the spam folder, for a verification email.

Follow any additional instructions: Some websites https://tiroalpalo.info/ may have specific requirements for creating a password or meeting certain criteria. Make sure to follow any guidelines provided during the registration process.

Contact customer support: If you are still unable to register, you can reach out to NLOAccess Tools' customer support for assistance. They should be able to help you with any technical issues or account registration problems.

It's important to note that the registration process can vary from one website to another, so be sure to follow the specific instructions provided by NLOAccess Tools. If you can provide more details about the issues you're facing, I may be able to give you more targeted assistance.

Can you help with this problem?

Provide an answer of your own, or ask Dean Cianciolo for more information if necessary.

To post a message you must log in.