MadGraph5_aMC@NLO

Captcha never recognized on registration page

Asked by Alvaro Lopez Solis

Dear Madgraph authors,

I am currently trying to create an account in Madgraph webpage but when I am trying to submit my registration, captcha code entered is never recognized. Is it my fault or is there any real issue?

Thanks in advance

Best regards

Alvaro Lopez

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MadGraph5_aMC@NLO Edit question
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Solved by:
Olivier Mattelaer
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Best Olivier Mattelaer (olivier-mattelaer) said : 		#1

Probably both.

If you fail the first time, they are a bug if you retry to register without making a clean refresh.

So please retry from scratch and it should work.

Cheers,

Olivier

Revision history for this message
Alvaro Lopez Solis (alopezs) said : 		#2

Hello,

Thank you very much, finally I was able to submit my registration.

Cheers,

Alvaro