fault 2 :Access denied

Asked by Bob

  File "osv\osv.pyo", line 110, in execute_cr
  File "C:\Documents and Settings\Administrator\OpenERP AllInOne\Server\addons\magentoerpconnect.zip\magentoerpconnect\magerp_core.py", line 125, in sync_customer_groups
  File "C:\Documents and Settings\Administrator\OpenERP AllInOne\Server\addons\magentoerpconnect.zip\magentoerpconnect\magerp_osv.py", line 113, in external_connection
  File "C:\Documents and Settings\Administrator\OpenERP AllInOne\Server\addons\magentoerpconnect.zip\magentoerpconnect\magerp_osv.py", line 52, in connect
  File "C:\Documents and Settings\Administrator\OpenERP AllInOne\Server\addons\magentoerpconnect.zip\magentoerpconnect\magerp_osv.py", line 25, in try_connect
  File "xmlrpclib.pyo", line 1147, in __call__
  File "xmlrpclib.pyo", line 1437, in __request
  File "xmlrpclib.pyo", line 1201, in request
  File "xmlrpclib.pyo", line 1340, in _parse_response
  File "xmlrpclib.pyo", line 787, in close
Fault: <Fault 2: 'Access denied.'>

What have I done?
New database
Installed all modules that the magento connector required
Made new instance- have put the username and password of magento's user in the authentification box
Put the new location - in my case is http://www.helpan.ro/ << magento location
click reload referential mapping templates
and when i try synchronize i get this error.

What i am doing wrong ?

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Magento OpenERP Connector Edit question
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Sharoon Thomas http://openlabs.co.in (sharoonthomas) said :

Looks like either you have entered wring credentials for the user
The web services user doesnt have previleges.

Create a web services user in magento from system > Web services > Users and assign(or create) a role with all priveleges.

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Bob (bogdan-hurezeanu) said :

Nope .. i tried to connect in administrator with that username and it worked.

Please can you give a try to connect to my website?

Host: www.helpan.ro
u: erp
p: bob1986bob

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Sharoon Thomas http://openlabs.co.in (sharoonthomas) said :

Hello I repeat that the administrator username and password is NOT the web services username and password.

Can you confirm that the username and password are Web services u/n and p/w. (NOT the magento backend login and password)

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Bob (bogdan-hurezeanu) said :

i am an idiot :(

Yeap , that worked.