Shutting email sending off in order update

Asked by Nautica

When you update the orders from OpenErp >> Magento and the status is changed an email will be sent to the customer. Where can i shut this off so NO email is sent but only the status change??

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Magento OpenERP Connector Edit question
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Sharoon Thomas (sharoonthomas) said :


its a setting in magento admin.

Go to system >> Configuration >> Sales (Left Pane) >> Emails

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Nautica (nautica1959) said :

That was a fast answer :-) I was just finished typing.
So this can only be done within Magento settings? Isn't there a value in the scripts that i can change temporarily.
I am testing on a life store and do not want customers to Spam with status updates.
And when it only can be done from Magento which one to switch off ? Order emails or Order Comments emails or invoice emails or invoice comments emails or all?

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Sharoon Thomas (sharoonthomas) said :

Order comments is what you have to switch.

Faced the same issue and I had to turn it off too..

Magento just spams, there is an argument in the api call which could be used to disable sending of email for an update but seems to cause weird results.

so this is a temporary workaround

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Nautica (nautica1959) said :

What happens when I set the Api Call sales_order.addComment for boolean notify - notification flag (optional) to FALSE in
This call sets the notification flag so i think it won't send an email when set to FALSE or am i wrong?

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