errno 13

Asked by delboypb on 2009-05-18

I keep getting the above error message today after having had no problems with it earlier. Any suggestion on what to do? Please bear in mind I am very new to ubuntu. Thanks in advance

Error:
Exiting: Fatal Error'>: Unable to createdirectory for option: HellaNZB.DEST_DIR
dirName: /media/disk error: [Errno 13]
Permission denied : '/media/disk'

Question information

Language:
English Edit question
Status:
Answered
For:
LottaNZB Edit question
Assignee:
No assignee Edit question
Last query:
2009-05-18
Last reply:
2009-05-24
Severin Heiniger (severinh) said : #1

Hi delboypb,

sorry for not answering you earlier. It looks like the download directory you selected in LottaNZB might have been a Windows partition or a USB stick/hard drive. Whatever it was, it could be found in the /media/disk directory. Now it looks like this directory doesn't exist anymore and that's why you get the error message when starting LottaNZB.

You might have unplugged the hard drive or the directory has been renamed for some reason.

The problem is that you cannot select a new directory when starting LottaNZB when this error is displayed. Until we offer the possibility to do this (and this is definitely a good idea), you will need to change or reset the LottaNZB configuration by hand.

Please close the LottaNZB window before proceeding.

The easiest way to fix the problem is by deleting the hidden directory called ".lottanzb" in your home directory (you can make it visible using Ctrl-H). This will reset the configuration and you will need to enter the server information and select the download directory again when you start LottaNZB afterwards.

On the other hand, you could edit the file hellanzb.conf in this hidden directory and change the options Hellanzb.DEST_DIR = "/media/disk" to the right directory.

I hope this explanation helps! Let me know if you run into any problems.

Regards,
Severin

Severin Heiniger (severinh) said : #2

It looks like the download directory you selected in LottaNZB might have been a Windows partition or a USB stick/hard drive. Whatever it was, it could be found in the /media/disk directory. Now it looks like this directory doesn't exist anymore and that's why you get the error message when starting LottaNZB.

You might have unplugged the hard drive or the directory has been renamed for some reason.

The problem is that you cannot select a new directory when starting LottaNZB when this error is displayed. Until we offer the possibility to do this (and this is definitely a good idea), you will need to change or reset the LottaNZB configuration by hand.

Please close the LottaNZB window before proceeding.

The easiest way to fix the problem is by deleting the hidden directory called ".lottanzb" in your home directory (you can make it visible using Ctrl-H). This will reset the configuration and you will need to enter the server information and select the download directory again when you start LottaNZB afterwards.

On the other hand, you could edit the file hellanzb.conf in this hidden directory and change the options Hellanzb.DEST_DIR = "/media/disk" to the right directory.
FAQ #551: “Unable to create directory for option: Hellanzb.DEST_DIR (Error 13, Permission denied)”.

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