Can not send an error report

Asked by intoko on 2009-05-20

I just installed Little Registry Cleaner.
When asked to repair or when open the uninstall manager, the program shows a window report "Crash Reporter - An exception occured in a component of Little Registry Cleaner" so I tried to send it but program can not send the report; it shows a new window reporting "The error report could not be created".
What can I do?

Question information

Language:
English Edit question
Status:
Solved
For:
Little Registry Cleaner Edit question
Assignee:
No assignee Edit question
Solved by:
Nick
Solved:
2009-05-22
Last query:
2009-05-22
Last reply:
2009-05-22
Nick (ub3rst4r) said : #1

Its sort of hard to explain but this error is usually caused because of something called an IOException which can be derived from one of the following excepetions:
    * DirectoryNotFoundException
    * EndOfStreamException
    * FileNotFoundException
    * FileLoadException
    * PathTooLongException

Heres a bit better explanation: http://msdn.microsoft.com/en-us/library/system.io.ioexception.aspx

However, this bug has already been reported here: https://bugs.launchpad.net/lilregcleaner/+bug/367593. You can also try to fix this error by making sure the error directory exists at %CommonProgramFiles%/Little Registry Cleaner/Errors

intoko (intoko) said : #2

1. %CommonProgramFiles%/Little Registry Cleaner/Errors do not exist at
all.

2. I’m using a Spanish version of Windows XP SP3 so, software was
automatically installed in “Archivos de programa” (C: Program files –
translation). There is a folder named “Archivos comunes” (Common files –
translation) (C: Archivos de programa/Archivos comunes- inside “Archivos de
programa” where Little Registry Cleaner is installed) where Little Registry
Cleaner has a folder named Logs, where logs are stored (please attachments);
that’s all.

3. I will uninstall program and install again in the English folder
“Program files” and test it again.

Regards,

Ing. Luis F. Chaverri M.

IE-2086

*: 2272.5025

*: 2297.4022 / 2272.4854

*: 8341.7939

*: <mailto:<email address hidden>> <email address hidden>

*: 274-2150 Moravia

         San José, COSTA RICA

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The information contained in this communication is intended solely for the
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that any disclosure, copying, distribution or taking any action in reliance
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We are neither liable for the proper and complete transmission of the
information contained in this communication nor for any delay in its
receipt.

-----Mensaje original-----
De: <email address hidden> [mailto:<email address hidden>] En nombre de Nick
Enviado el: Jueves, 21 de Mayo de 2009 16:01
Para: <email address hidden>
Asunto: Re: [Question #71824]: Can not send an error report

Your question #71824 on Little Registry Cleaner changed:

https://answers.launchpad.net/lilregcleaner/+question/71824

    Status: Open => Answered

Nick proposed the following answer:

Its sort of hard to explain but this error is usually caused because of
something called an IOException which can be derived from one of the
following excepetions:

    * DirectoryNotFoundException

    * EndOfStreamException

    * FileNotFoundException

    * FileLoadException

    * PathTooLongException

Heres a bit better explanation: http://msdn.microsoft.com/en-

us/library/system.io.ioexception.aspx

However, this bug has already been reported here:

https://bugs.launchpad.net/lilregcleaner/+bug/367593. You can also try

to fix this error by making sure the error directory exists at

%CommonProgramFiles%/Little Registry Cleaner/Errors

--

If this answers your question, please go to the following page to let us

know that it is solved:

https://answers.launchpad.net/lilregcleaner/+question/71824/+confirm?answer_
id=0

If you still need help, you can reply to this email or go to the

following page to enter your feedback:

https://answers.launchpad.net/lilregcleaner/+question/71824

You received this question notification because you are a direct

subscriber of the question.

intoko (intoko) said : #3

1. I already uninstalled and installed in folder C:/Program files.

2. The error persists:

The following information belongs to the Stack Trace:

  en System.Convert.ToUInt32(Int32 value)

   en System.Int32.System.IConvertible.ToUInt32(IFormatProvider provider)

   en System.Convert.ToUInt32(Object value)

   en Little_Registry_Cleaner.UninstallManager.ProgramInfo..ctor(RegistryKey
regKey)

   en
Little_Registry_Cleaner.UninstallManager.UninstallManager.UninstallManager_L
oad(Object sender, EventArgs e)

   en System.Windows.Forms.Form.OnLoad(EventArgs e)

   en System.Windows.Forms.Form.OnCreateControl()

   en System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)

   en System.Windows.Forms.Control.CreateControl()

   en System.Windows.Forms.Control.WmShowWindow(Message& m)

   en System.Windows.Forms.Control.WndProc(Message& m)

   en System.Windows.Forms.ScrollableControl.WndProc(Message& m)

   en System.Windows.Forms.ContainerControl.WndProc(Message& m)

   en System.Windows.Forms.Form.WmShowWindow(Message& m)

   en System.Windows.Forms.Form.WndProc(Message& m)

   en System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

   en System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

   en System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg,
IntPtr wparam, IntPtr lparam)

Exception window reports:

Type #0 System.OverflowException

Message #0 (translated from Spanish) Too large or too little value for
Ulnt32.

Source #0 mscorlib

Target Site #0 Ulnt32 ToUlnt32(lnt32)

I don’t understand why this report has a mix of English and Spanish
descriptions. Nevertheless the language is Latinoamérica, I have other
English software running from Program Files with no problem.

OS Microsoft Windows NT 5.1.2600 Service Pack 3

Regards,

Ing. Luis F. Chaverri M.

IE-2086

*: 2272.5025

*: 2297.4022 / 2272.4854

*: 8341.7939

*: <mailto:<email address hidden>> <email address hidden>

*: 274-2150 Moravia

         San José, COSTA RICA

La información contenida en esta comunicación es para uso exclusivo del
individuo o entidad a quien está dirigida y otros autorizados a recibirla.
Puede contener información privilegiada confidencial o legal. Si usted no es
el receptor de este mensaje, está siendo notificado por este medio que
cualquier revelación, copia, distribución o cualquier acción en relación al
contenido de esta información está estrictamente prohibida y puede ser
ilegal. Si usted ha recibido esta comunicación por error, por favor
notifíquenoslo de inmediato respondiendo este mensaje y entonces bórrelo de
su sistema. No nos hacemos responsables por la correcta y completa
transmisión de la información contenida en esta comunicación, ni tampoco por
cualquier retraso en el recibo de la misma.

The information contained in this communication is intended solely for the
use of the individual or entity to whom it is addressed and others
authorized to receive it. It may contain confidential or legally privileged
information. If you are not the intended recipient you are hereby notified
that any disclosure, copying, distribution or taking any action in reliance
on the contents of this information is strictly prohibited and may be
unlawful. If you have received this communication in error, please notify us
immediately by responding to this email and then delete it from your system.
We are neither liable for the proper and complete transmission of the
information contained in this communication nor for any delay in its
receipt.

-----Mensaje original-----
De: <email address hidden> [mailto:<email address hidden>] En nombre de intoko
Enviado el: Jueves, 21 de Mayo de 2009 16:57
Para: <email address hidden>
Asunto: RE: [Question #71824]: Can not send an error report

Your question #71824 on Little Registry Cleaner changed:

https://answers.launchpad.net/lilregcleaner/+question/71824

    Status: Answered => Open

You are still having a problem:

1. %CommonProgramFiles%/Little Registry Cleaner/Errors do not exist at

all.

2. I’m using a Spanish version of Windows XP SP3 so, software was

automatically installed in “Archivos de programa” (C: Program files –

translation). There is a folder named “Archivos comunes” (Common files –

translation) (C: Archivos de programa/Archivos comunes- inside “Archivos de

programa” where Little Registry Cleaner is installed) where Little Registry

Cleaner has a folder named Logs, where logs are stored (please attachments);

that’s all.

3. I will uninstall program and install again in the English folder

“Program files” and test it again.

Regards,

Ing. Luis F. Chaverri M.

IE-2086

*: 2272.5025

*: 2297.4022 / 2272.4854

*: 8341.7939

*: <mailto:<email address hidden>> <email address hidden>

*: 274-2150 Moravia

         San José, COSTA RICA

La información contenida en esta comunicación es para uso exclusivo del

individuo o entidad a quien está dirigida y otros autorizados a recibirla.

Puede contener información privilegiada confidencial o legal. Si usted no es

el receptor de este mensaje, está siendo notificado por este medio que

cualquier revelación, copia, distribución o cualquier acción en relación al

contenido de esta información está estrictamente prohibida y puede ser

ilegal. Si usted ha recibido esta comunicación por error, por favor

notifíquenoslo de inmediato respondiendo este mensaje y entonces bórrelo de

su sistema. No nos hacemos responsables por la correcta y completa

transmisión de la información contenida en esta comunicación, ni tampoco por

cualquier retraso en el recibo de la misma.

The information contained in this communication is intended solely for the

use of the individual or entity to whom it is addressed and others

authorized to receive it. It may contain confidential or legally privileged

information. If you are not the intended recipient you are hereby notified

that any disclosure, copying, distribution or taking any action in reliance

on the contents of this information is strictly prohibited and may be

unlawful. If you have received this communication in error, please notify us

immediately by responding to this email and then delete it from your system.

We are neither liable for the proper and complete transmission of the

information contained in this communication nor for any delay in its

receipt.

-----Mensaje original-----

De: <email address hidden> [mailto:<email address hidden>] En nombre de Nick

Enviado el: Jueves, 21 de Mayo de 2009 16:01

Para: <email address hidden>

Asunto: Re: [Question #71824]: Can not send an error report

Your question #71824 on Little Registry Cleaner changed:

https://answers.launchpad.net/lilregcleaner/+question/71824

    Status: Open => Answered

Nick proposed the following answer:

Its sort of hard to explain but this error is usually caused because of

something called an IOException which can be derived from one of the

following excepetions:

    * DirectoryNotFoundException

    * EndOfStreamException

    * FileNotFoundException

    * FileLoadException

    * PathTooLongException

Heres a bit better explanation: http://msdn.microsoft.com/en-

us/library/system.io.ioexception.aspx

However, this bug has already been reported here:

https://bugs.launchpad.net/lilregcleaner/+bug/367593. You can also try

to fix this error by making sure the error directory exists at

%CommonProgramFiles%/Little Registry Cleaner/Errors

--

If this answers your question, please go to the following page to let us

know that it is solved:

https://answers.launchpad.net/lilregcleaner/+question/71824/+confirm?answer_

id=0

If you still need help, you can reply to this email or go to the

following page to enter your feedback:

https://answers.launchpad.net/lilregcleaner/+question/71824

You received this question notification because you are a direct

subscriber of the question.

--

You received this question notification because you are a direct

subscriber of the question.

Best Nick (ub3rst4r) said : #4

I am sorry but I am not sure what else I can do. The error report is probably like that because of the way your language is set. You will have to wait for the next version to be released so that the uninstall manager will open properly. A bug report can be created so that crash reports can be converted to English. Thanks

intoko (intoko) said : #5

This solve my problem. Please let me know as soon as there is a new version.

intoko (intoko) said : #6

Thank you. Please let me know as soon as you have a new version.

Regards

Ing. Luis F. Chaverri M.

IE-2086

*: 2272.5025

*: 2297.4022 / 2272.4854

*: 8341.7939

*: <mailto:<email address hidden>> <email address hidden>

*: 274-2150 Moravia

         San José, COSTA RICA

La información contenida en esta comunicación es para uso exclusivo del
individuo o entidad a quien está dirigida y otros autorizados a recibirla.
Puede contener información privilegiada confidencial o legal. Si usted no es
el receptor de este mensaje, está siendo notificado por este medio que
cualquier revelación, copia, distribución o cualquier acción en relación al
contenido de esta información está estrictamente prohibida y puede ser
ilegal. Si usted ha recibido esta comunicación por error, por favor
notifíquenoslo de inmediato respondiendo este mensaje y entonces bórrelo de
su sistema. No nos hacemos responsables por la correcta y completa
transmisión de la información contenida en esta comunicación, ni tampoco por
cualquier retraso en el recibo de la misma.

The information contained in this communication is intended solely for the
use of the individual or entity to whom it is addressed and others
authorized to receive it. It may contain confidential or legally privileged
information. If you are not the intended recipient you are hereby notified
that any disclosure, copying, distribution or taking any action in reliance
on the contents of this information is strictly prohibited and may be
unlawful. If you have received this communication in error, please notify us
immediately by responding to this email and then delete it from your system.
We are neither liable for the proper and complete transmission of the
information contained in this communication nor for any delay in its
receipt.

-----Mensaje original-----
De: <email address hidden> [mailto:<email address hidden>] En nombre de Nick
Enviado el: Jueves, 21 de Mayo de 2009 19:00
Para: <email address hidden>
Asunto: RE: [Question #71824]: Can not send an error report

Your question #71824 on Little Registry Cleaner changed:

https://answers.launchpad.net/lilregcleaner/+question/71824

    Status: Open => Answered

Nick proposed the following answer:

I am sorry but I am not sure what else I can do. The error report is

probably like that because of the way your language is set. You will

have to wait for the next version to be released so that the uninstall

manager will open properly. A bug report can be created so that crash

reports can be converted to English. Thanks

--

If this answers your question, please go to the following page to let us

know that it is solved:

https://answers.launchpad.net/lilregcleaner/+question/71824/+confirm?answer_
id=3

If you still need help, you can reply to this email or go to the

following page to enter your feedback:

https://answers.launchpad.net/lilregcleaner/+question/71824

You received this question notification because you are a direct

subscriber of the question.