User managed to lock themselves out

Asked by Tim Penhey

User got in touch on #launchpad, but preferred email address is no longer in existance, and GPG key assigned to the user has been revoked. I got him to email me a signed request.

Launchpad id: ishwor (https://launchpad.net/~ishwor)
From: Ishwor Gurung <email address hidden>

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hi Tim,
Could you please help me out with resetting the preferred email address
for Launchpad. This is my preferred email address.

Thanks.
- --
Regards
Ishwor Gurung
Key id:0xa98db35e
Key fingerprint:FBEF 0D69 6DE1 C72B A5A8 35FE 5A9B F3BB 4E5E 17B5
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.9 (GNU/Linux)

iQEcBAEBAgAGBQJLY7KpAAoJEAWS1+OpjbNeYjgH/jCkta7YTJ5YnXZ4yrJrmgQ+
qJDNp6MBp5pWIU/tje1+8RGmhYF+2i6mU4eaJ55V3i5GpXoevRjFuwjC8sVSAp3Q
44HBLWiaduthA/PRbJhkWWEu44sIEGQ33tT1eATD2GDP18CsMStIkQhzcK+wz9t4
ce469bhAJoQatVeL9E641xWCG+Fu+XQq0LuGG884eRCD7xwGsKo/eKXdNEgxI/SU
ozfDkJRdg01dpX5FU4L3put/PaOs2EfEfTgfiiptgOhOiMwZtVcEZ0jqjACvTwON
qJMCTLSkgua013dxBVDd2sL4GbIJ5pZ8sk5swzx/y97e2/toVrqMqV02tULnnkI=
=Scef
-----END PGP SIGNATURE-----

Question information

Language:
English Edit question
Status:
Answered
For:
Launchpad itself Edit question
Assignee:
[LEGACY] Canonical WebOps Edit question
Last query:
Last reply:
Revision history for this message
Tom Haddon (mthaddon) said :
#1

I've changed the email address on the account in the DB - hopefully you should be able to recover your password normally from here.

Thanks, Tom

Can you help with this problem?

Provide an answer of your own, or ask Tim Penhey for more information if necessary.

To post a message you must log in.