Bug reporting blocked

Asked by imackee

I have tried 4 times to report a bug in a JRE update for Kubuntu 9.04 which has made the forms in open office base almost unreadable. Each time I get a server error message. What is going on? Am I being blocked, if so where should I report this problem.

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Solved by:
Brad Crittenden
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Gary Poster (gary) said :
#1

Could you please give us a few more details?

- What is the full URL of the page that is generating the error?

- The error should have an "OOPS" number given. Could you please list it here?

Thank you very much.

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imackee (iwm) said :
#2

This is the information you requested, many thanks for your attention.
https://bugs.launchpad.net/ubuntu/+filebug
(Error ID: OOPS-1343C809)

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Best Brad Crittenden (bac) said :
#3

Hi,

I tried filing a bug with the same summary and also got a time out.

Let me suggest a work-around that may work.

The bug system asks for a summary and then queries the database to see if anything closely resembles the summary you are entering. It is this part of the query that is timing out, likely because your summary is long and contains lots of interesting keywords.

To get around this problem use a short unrelated summary like "xyz". At the next step choose to file a new bug. On the following page enter the *real* summary and the bug details.

Sorry for the problem. The OOPS will be followed up separately.

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imackee (iwm) said :
#4

Thanks Brad Crittenden, that solved my question.