Launchpad itself

How do I see the status of a ticket inside the ticket?

Asked by Joey Stanford

When I view the list of tickets I can see their status (open, answered, solved, etc.) but when I actually display a ticket, I do not see the ticket's status. Where is it or is this a bug?

Question information

Language:
English Edit question
Status:
Solved
For:
Launchpad itself Edit question
Assignee:
No assignee Edit question
Solved by:
Francis J. Lacoste
Solved:
Last query:
Last reply:
Revision history for this message
Diogo Matsubara (matsubara) said : 		#1

In the Launchpad Answers question grey box in the left hand side

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Joey Stanford (joey) said : 		#2

ah ... there it is "Status: Answered". I don't think that's visible enough. It's contained in a closed drop down box and is all grey. I think it should be visible in the header.

e.g. Answered Question #7093, asked 2 minutes ago by Joey Stanford <ANSWERED>

There's no workflow indication. How does a ticket go from Opened -> Answered -> Solved? :-)

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Francis J. Lacoste (flacoste) said : 		#3

Please open a bug about that issue.

You can see the worklow history by looking at the 'History' page.

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Joey Stanford (joey) said : 		#4

hmm, ok, so I accept your answer to go somehwere else to solve my problem but there is no button for that in this ticket. :-)

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Best Francis J. Lacoste (flacoste) said : 		#5

The history page is available under 'History' in the Actions portlet.

You can create a bug report simply by using the 'Create bug report' item in the Actions portlet.

Hope this solves your problem!

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Joey Stanford (joey) said : 		#6

Thanks Francis J. Lacoste, that solved my question.

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Joey Stanford (joey) said : 		#7

The new status is so pretty now. Thank you. This is exactly the expected behavior I was looking for.