TransactionID HV33047XD073693V

Asked by Colin Burnett

 I bought something called Journey to Vallalla through Launch Pad but i can't find the files i was suppose to be able to download?

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Revision history for this message
Colin Watson (cjwatson) said :
#1

Are you sure it was this site? We don't sell anything.

If you're sure it was us, then can you give us a more detailed pointer to where you bought this thing?

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Colin Burnett (coltori) said :
#2

Yes i am sure it was this site. I have a invoice but i can't attach it to this message.

Thanks
Colin

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Colin Watson (cjwatson) said :
#3

I'm sorry, we literally don't issue any invoices at all so we can't help you here.

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Manfred Hampl (m-hampl) said :
#4

If you want to show the invoice, then you can upload it to some image hosting service (e.g. imgbb, imgur etc.) and post the link here.

"Journey to Valhalla" seems to be a computer game, and there are no computer games sold here.

So we still doubt that this is the right address here for your complaint.

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Guruprasad (lgp171188) said :
#5

Hi, this is Launchpad, the open source codehosting and collaboration service. Like my colleague mentioned above, we neither sell any digital or physical products here nor do we issue any invoices. So it looks likely that you have confused us for some other company from whom you have purchased something. I am happy to check and confirm this if you provide any details corroborating your claim.

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Colin Burnett (coltori) said :
#6
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Colin Watson (cjwatson) said :
#7

Despite the slight similarity in name, "Launch Pad Payment Services CORP" is _not_ us. We have no relationship with them of any kind.

I think they may be hotmart.com, but I'm only getting that from https://hotmart.com/en/legal/terms-of-use showing up in a web search.

Can you help with this problem?

Provide an answer of your own, or ask Colin Burnett for more information if necessary.

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