launchpad's "report a bug" hangs in bug data processing

Asked by Tomislav

I encountered a bug in nautilus and wanted to report it by running "ubuntu-bug nautilus". A browser window was opened with the message "Please wait while bug data is processed. This page will refresh every 10 seconds until processing is complete." being displayed for 10 minutes or so.

I would expect it to complete processing within 10-30s: it looks like it got stuck.

Question information

English Edit question
Launchpad itself Edit question
No assignee Edit question
Solved by:
Last query:
Last reply:
Revision history for this message
Colin Watson (cjwatson) said :

Converting this to a question since it's an operational issue.

Revision history for this message
Colin Watson (cjwatson) said :

Sorry about this - a number of jobs got stuck as a result of network outages. We've fixed this now and the queue has cleared, so this should work promptly again in future.

Revision history for this message
Tomislav (hefest) said :

Thanks for the quick response, I confirm that reporting new issues seems to work!