Request access to the CIS Benchmark tool's PPA

Asked by Ronald on 2021-02-22

Hi,

I would like to request access to the CIS Benchmark tool's PPA. My username is ronaldptampus.

Thanks

Question information

Language:
English Edit question
Status:
Needs information
For:
Launchpad itself Edit question
Assignee:
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Last query:
2021-02-23
Last reply:
2021-02-23

Hi, Ronald.

Launchpad just provides the hosting service that the PPA uses. We cannot grant you access to it. You should ask access to the PPA owner.

By searching the internet, I've found this documentation here: https://security-certs.docs.ubuntu.com/en/cis-18-16. In the section "Obtaining the CIS Compliance Tools from Canonical", it indicates that you should ask access by using support.canonical.com. Check the instructions in the documentation.

Ronald (ronaldptampus) said : #2

Hi Thiago,

Do you have an idea how I can raise this to support.canonical.com?

I appreciate your help.

Thanks,

On Tue, Feb 23, 2021 at 7:01 AM Thiago F. Pappacena <
<email address hidden>> wrote:

> Your question #695703 on Launchpad itself changed:
> https://answers.launchpad.net/launchpad/+question/695703
>
> Status: Open => Answered
>
> Thiago F. Pappacena proposed the following answer:
> Hi, Ronald.
>
> Launchpad just provides the hosting service that the PPA uses. We cannot
> grant you access to it. You should ask access to the PPA owner.
>
> By searching the internet, I've found this documentation here: https
> ://security-certs.docs.ubuntu.com/en/cis-18-16. In the section
> "Obtaining the CIS Compliance Tools from Canonical", it indicates that
> you should ask access by using support.canonical.com. Check the
> instructions in the documentation.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/launchpad/+question/695703/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/launchpad/+question/695703
>
> You received this question notification because you asked the question.
>

Manfred Hampl (m-hampl) said : #3

From https://security-certs.docs.ubuntu.com/en/cis-18-16

Request access to the CIS Benchmark tool's PPA by logging in to https://support.canonical.com and following the instructions on the Contact Us tab to create a new case. Please include your Launchpad username in the support case.

From https://help.ubuntu.com/community/SSO/SupportPortal

"Ensure that the preferred email address used in Ubuntu SSO is identical to the email used when buying or enabling support."

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