@ubuntu.com email alias not created after 5 days

Asked by Paride Legovini


Five days ago I've been made an (indirect) member of lp:~ubuntumembers, and I'm looking forward setting up my @ubuntu.com email alias. I'm aware of faq #71 [1], which says that the email forwarding registry gets updated every 48h, but way more time has passed now. Is the aliases update process running normally? Am I missing something I should do on my side to enable the alias?

The error message I get when trying to use the alias is:

  550 5.1.1 <email address hidden>: Recipient address rejected: User unknown in virtual alias table



[1] https://answers.launchpad.net/launchpad/+faq/71

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Paride Legovini
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Paride Legovini (paride) said :

Well, it now works. Either the upgrade was fixed or it runs weekly and not every 48h. I'm marking this question as solved.

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Colin Watson (cjwatson) said :

Glad it's sorted now. For what it's worth, IS maintains the @ubuntu.com email syncing mechanism, so for future problems you'll need to check with them; Launchpad is just the data source for it, and we have no access to the rest of it.