I do not have old dpassword. How can I reset password ?

Asked by Charles E. LaMonte on 2019-12-25

Greetings I do not have old password. How can I reset password ? Thank you

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Manfred Hampl (m-hampl) said : #1

Password to which system?

Logging in to Launchpad, or logging in to your computer (which operating system?), or … ?

Charles E. LaMonte (n3vuo) said : #2

Thank you for responding. I was trying to sign in -- or create account-- at Ubuntu (SSO). So that I may update software. Should I delete the account and start from the beginning ? Thank you.

Colin Watson (cjwatson) said : #3

There's a "Forgot your password?" link on the front page of login.launchpad.net that you can use to recover a lost password, provided you know the email address. If you still have problems with that, email <email address hidden> for further help.

However, in general you don't need an account just in order to update software as a user of Ubuntu, only if you're using private PPAs that have been shared with you or doing something else out of the ordinary.

Charles E. LaMonte (n3vuo) said : #4

Hello, thank you for responding. On https://login.launchpad.net/ where it lists personal details,applications, SSH keys and account activity. I read this:

To edit any details on this page, you must confirm your current password.
Current password:
Choose password:

Password too short
Re-type password:

No where on that page did I see how to recover a lost password. What should I do next ? Thank you

Colin Watson (cjwatson) said : #5

It assumes that if you're already logged in then you know your password, but that's not necessarily the case if you've had a login session active for a long time, I suppose.

You could log out and then you ought to see the link. Perhaps safer, you could use your browser's "private browsing" or "incognito" mode: if you use this to go to https://login.launchpad.net/, then it should be unaware of your existing login session, and you should see the "Forgot your password?" link on the front page. This would let you go through the process of resetting your password without logging out until you've finished resetting it to something you know.

Charles E. LaMonte (n3vuo) said : #6

Hello, I tried what was referenced and no success. I will e--mail what was referenced. Thank you.

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