No longer have access to old email

Asked by Maintech on 2019-06-28

I no longer have access to the old centurytel account. I would like to merge it with my new account. Let me know if there is anything I can do to assist in the merge. Any questions please email me at my new account with nwcable.

Question information

Language:
English Edit question
Status:
Answered
For:
Launchpad itself Edit question
Assignee:
No assignee Edit question
Last query:
2019-06-28
Last reply:
2019-07-01
Colin Watson (cjwatson) said : #1

By "the old centurytel account", do you mean the one you used to ask this question, that is https://launchpad.net/~mrfort ? (I assume you mean that you have no access to the corresponding email account.)

Could you please sign into Launchpad using your new account (which I've guessed at and subscribed to this question) and use that to confirm this request?

mfort (mrfort-2) said : #2

On Fri, 2019-06-28 at 14:13 +0000, Colin Watson wrote:
> Question #681669 on Launchpad itself changed:
> https://answers.launchpad.net/launchpad/+question/681669
>
>     Status: Open => Needs information
>
> Colin Watson requested more information:
> By "the old centurytel account", do you mean the one you used to ask
> this question, that is https://launchpad.net/~mrfort ?  (I assume you
> mean that you have no access to the corresponding email account.)
>
> Could you please sign into Launchpad using your new account (which
> I've
> guessed at and subscribed to this question) and use that to confirm
> this
> request?
>
> "Could you please sign into Launchpad using your new account (which
> I've> guessed at and subscribed to this question) and use that to
> confirm this request?"

I was not able to comply due to the inability to log in under the "new
account". I did log into my old account (<email address hidden>) but
when I attempted to login to my new account (<email address hidden>) I was
not able to. It told me my login was incorrect

Colin Watson (cjwatson) said : #3

I'm afraid we can't merge the accounts unless you can demonstrate authorised access to both of them.

It sounds like it may be just a matter of using the "Forgot your password?" link on https://login.launchpad.net/, which should let you reset the password for your new account given access to its corresponding email address. Try that?

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