please help to delete bug report 1603282

Making it private is normally what we'd do (unless the personal information was in a comment on the bug rather than in the bug description, in which case we'd use the "Hide" function). Other mechanisms would involve manual database surgery, which we usually try to avoid. Are you OK with leaving it the way it is now?

Hi Colin
Thanks a lot for your quick response. Yes, the personal information is in comment and we still prefer to totally delete this bug report. So should I set the bug back to public and then you can help to delete it ?

Which comment number has the personal information, and could you provide some non-personal-information bits of that comment so that we can make sure that we have the right one?

There should be no need to totally delete the bug report if it's just one comment.

The personal information is https://bugs.launchpad.net/cinder/+bug/1603282/comments/0

There is some personal info in the section of "See the error message:"

Ah, that's not a later comment, that's the original bug report, so it can't just be deleted. I'm also extremely reluctant to delete the bug report as it was referenced by your fix for that bug.

Would it be acceptable for us to edit the bug description to remove the personal information? If so, please suggest a suitable edit.

I have already update the description in the latest one https://bugs.launchpad.net/cinder/+bug/1603282/ But we can still see that personal information in https://bugs.launchpad.net/cinder/+bug/1603282/comments/0

https://bugs.launchpad.net/cinder/+bug/1603282/comments/0 is displayed when click the link of original description in Bug description

I'll have to check with my colleagues, but we can probably sync those up so that the edited description is counted as the original one. You don't need to make the bug public yet, but could you please subscribe me to it so that I can see what I'm doing properly (at the moment I'm looking at the version of it in an older snapshot, which doesn't have your recent changes)?

Yes, I have already subscribe you to that bug.

Thanks. We've erased the personal information from the bug's history, so you should be able to make it public again now.

Hi Colin
Thanks a lot for your help.

The personal information is cleared in history https://bugs.launchpad.net/cinder/+bug/1603282/comments/0

You would help delete the entire comment.
It contains my personal information from the signature of the email when I replied to the email.

https://bugs.launchpad.net/ubuntu-cdimage/+bug/1871268/comments/174