Choose affected product page is missing

Asked by madbiologist on 2018-08-22

I was trying to add an upstream bug report to https://bugs.launchpad.net/poppler/+bug/993292/ by clicking that page's "Also affects project" link. I received a page that says, in part "Lost something? This page does not exist, or you may not have permission to see it. " with error ID OOPS-3655dd60b1bcbb9f45695ec432b5e6e5.

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Answered
For:
Launchpad itself Edit question
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Last query:
2018-08-22
Last reply:
2018-08-22
Colin Watson (cjwatson) said : #1

It looks like you deleted the poppler bug task, and then (while still on /poppler/+bug/993292) clicked on "Also affects product", which went to /poppler/+bug/993292/+choose-affected-product, which 404s. If you had reloaded the page, then it would have redirected you to /ubuntu/+source/poppler/+bug/993292, and then the "Also affects product" link would work. We don't redirect subtrees of non-existent bug tasks, because they can sometimes be operations that are supposed to be specific to a task (e.g. +delete), and redirecting those could easily result in mistakes.

Seeing an OOPS is by definition a bug, though. Fixing bug 540312 would avoid the problem, though I think it would be worthwhile for you to file a more specific bug detailing what went wrong here, as it's possible that we could fix this in some more specific way.

madbiologist (me-again) said : #2

Ok, so the error was my fault.

Having tried again, using the default selection of "I have the URL for the upstream bug:" and attempting to add https://gitlab.freedesktop.org/poppler/poppler/issues/136 , I now get "⛔ Launchpad does not recognize the bug tracker at this URL."

Colin Watson (cjwatson) said : #3

Well, only sort of your fault. As I said, OOPSes are by definition bugs.

I'm afraid we don't support GitLab watches yet. That's bug 1603679.

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