I dont know the username or email associated with the duplicate account

Asked by Harrison Hamrick

I started a LaunchPad/ LearningCurve account at the beginning of the semester with a free trial. After the 3 week trial was up, I had to buy the full access which created another account and deleted my first 3 weeks of progress. I have tried to merge the accounts but it doesn't seem to work and i also don't want to delete the wrong account.

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William Grant (wgrant) said :
#1

You've got the wrong Launchpad. This is the support system for the Launchpad.net software development website. It sounds like you might be talking about http://www.macmillanhighered.com/launchpad, in which case you'll need to find support resources on that site.

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