submit bug reports using email

Please refer to https://help.launchpad.net/Bugs/EmailInterface on how to use Launchpad's email interface. Let me know if you have further questions.

This doesn't look like what I'm after. I don't want to report a bug in Launchpad. I want to report a bug in one of the projects it hosts. The referenced page seems to concern itself only with reporting bugs in Launchpad.

Can I send an email to <email address hidden> and see a bug report turn upon in that project? Or is there
some subsubdomain like python-mode.bugs.launchpad.net so I can send mail to <email address hidden> to generate a bug report?

Skip

To report bugs on python-mode you'd use an affects line like:

  affects python-mode

as explained in the "Reporting a bug" section of the EmailInterface documentation:

Reporting a new bug by email is simple. Send an email to <email address hidden> and describe the problem you're having. Tell Launchpad which project, distribution or distribution package the bug affects by using the affects command.

Here's an example bug report email:

From: <email address hidden>
To: <email address hidden>
Subject: Bug tracker email interface needs a screen cast

Body:

I looked on the Launchpad help wiki for information on using the bug tracker's email interface. I found the user guide helpful but wanted a screen cast to demonstrate it at my local LUG.

 affects launchpad-documentation

If the bug affects a distribution package, state the distribution name followed by a slash and the package name. For example: `affects ubuntu/firefox".

Similarly, if the bug affects more than project or package, use a new line for each project/package:

 affects exaile
 affects ubuntu/exaile

Thanks. I get it now.

This "affects" thing seems fragile. Don't people frequently send bug reports by email and forget to include
an affects line? Yow!

Skip

Can this be reopened? This isn't going to work. It seems to require an OpenPGP signature. I don't want to place
insurmountable barriers in the way of people who might submit bug reports. Is there some other way to accomplish
this?

On Mon, Dec 01, 2008 at 08:23:26PM -0000, Skip Montanaro wrote:
> Question #52883 on Launchpad itself changed:
> https://answers.edge.launchpad.net/launchpad/+question/52883
>
> Status: Answered => Solved
>
> Skip Montanaro confirmed that the question is solved:
> Thanks. I get it now.
>
> This "affects" thing seems fragile. Don't people frequently send bug reports by email and forget to include
> an affects line? Yow!

When they do, LP emails back saying the affects line is missing :-)

>
> Skip
>
> --
> You received this question notification because you are a direct
> subscriber of the question.

--
Diogo M. Matsubara

This question is somewhat related to bug 50653.
Currently we don't support any kind of anonymous bug filing. One thing you could do is to point your users to https://edge.launchpad.net/python-mode/+filebug instead of opening an email? Or maybe use the launchpad api (https://help.launchpad.net/API)?

We do. But when you're inside Emacs reporting a bug about one of the packages it is extremely helpful if you file the bug report using a mail message composed within Emacs. It can collect all the myriad little bits of information related to the package and the problem, format them in a uniform way, etc.

Yes, fixing bug 50653 would work for me.

Skip, I'm marking this question as answered, expecting further discussion to go into bug 50653.

Thank you.

Gary