Launchpad itself

Cannot login to Wiki, but can login to Launchpad

Asked by gaten

I've got the same issue as https://answers.edge.launchpad.net/launchpad/+question/23993. I'm attempting to login to https://wiki.ubuntu.com/UserPreferences and am told my password is incorrect, even though I can login to Launchpad with the same information. When I try to have my account data sent to me, I am told to use Launchpad's change password form instead, which I did to ensure I am typing the correct password.

I've attempted to logout of LP and login to the wiki without success.

Cookies are enabled and it's possible I previously selected 'Disable wiki forever', but I am unsure.

Please help if you can, thank you.

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Revision history for this message
James Henstridge (jamesh) said : 		#1

You are using your email address to log in rather than a WikiName, right?

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gaten (education-kills) said : 		#2

Correct

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Christian Reis (kiko) said : 		#3

We are all pretty confused about how this could have happened to your account, so I'm proposing an alternative: could you register a new account with Launchpad, using a different email address, and testing if you can log in to the wiki using it. If it works, we can then merge your existing account into the new one and it should work as expected.

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Curtis Hovey (sinzui) said : 		#4

There is nothing that the admins can do fo this case.