Launchpad does not accept my mail for password recovery

Asked by Hubbitus

Hello.
I've tried recovery my password on launchpad on mail pahan -@- hubbitus.info, but got mail:
You have requested a new password for the Ubuntu One
using the following email address:

pahan -@- hubbitus.info

This email address is however not associated with any Ubuntu One
accounts. If you want to create a new Ubuntu One account using
this email address, please go to…

But mail was changed last time 06.11.2011 12:42 - I have mail about it. Even this mail I've see now in my profile (remember password).

Something wrong in that procedure.

Question information

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Status:
Solved
For:
Launchpad itself Edit question
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Solved by:
William Grant
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Revision history for this message
Launchpad Janitor (janitor) said :
#1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Hubbitus (pahan-hubbitus) said :
#2

Why it is expired?

Revision history for this message
Best William Grant (wgrant) said :
#3

Launchpad and Ubuntu One have separate lists of email addresses. Your Ubuntu One email address is @hubbitus.spb.su, not @hubbitus.info.

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Hubbitus (pahan-hubbitus) said :
#4

Thanks William Grant, that solved my question.

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Hubbitus (pahan-hubbitus) said :
#5

Thank you, indeed it separate and I did add second in ubuntu one.