Launchpad itself

Not able to change e-mail address for owned team

Asked by Tadeáš Pařík

Hello,

unfortunately I am not able to change e-mail contact address for my team (https://launchpad.net/~ubuntu-cz/). Current settings should be changed from "E-mail notifications for this team should go to Each member individually" to "E-mail notifications for this team should go to Another e-mail address".

I would like to use my address "<email address hidden>". However if I do this change, I receive this error message:

 Sorry, something just went wrong in Launchpad.

We’ve recorded what happened, and we’ll fix it as soon as possible. Apologies for the inconvenience.

(Error ID: OOPS-1eebe6126dedde9c21f947f8906f20f8)

Is there any possibility how I can change our contact details or is there someone (admin) who would be able to change it?

Thanks a lot.

Tadeáš

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William Grant
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Revision history for this message
William Grant (wgrant) said : 		#1

An email address uniquely identifies a person or team in Launchpad. It's not possible for a team to have the same email address as a user account.

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Tadeáš Pařík (pariktadeas) said : 		#2

Sorry, but this is not true. Originally we had a previous official LoCo contact there (<email address hidden>). Official LoCo contact was changed (to my person) and I tried to change it:

1) from previous personal e-mail address <email address hidden> to mine <email address hidden> -> not working
2) then I changed it from <email address hidden> to "E-mail notifications for this team should go to Each member individually" -> works

However I would prefer to use my address. If you check e.g. other LoCos (https://launchpad.net/~ubuntu-co), you can see that the personal e-mail address is used there.

Thanks for clarification.

Tadeáš

Revision history for this message
William Grant (wgrant) said : 		#3

Those email addresses aren't registered to the owners' personal accounts, but to the teams instead.

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Tadeáš Pařík (pariktadeas) said : 		#4

Ok, I understand. However this e-mail address (@ubuntu.com) is not my primary contact (only confirmed as being mine), it means that other e-mail address is joined with my user LP profile.

Shall I understand that an e-mail address to be used as a team contact, must not be in evidence of an user profile (confirmed as being mine in user profile settings)?

Thank you.

Tadeas

Revision history for this message
Best William Grant (wgrant) said : 		#5

Yes, Launchpad uses all of a user's or team's email addresses to map from an email address in a package, VCS commit, translation file, etc. to a person or team. For this reason, they can only be associated with a single person or team, contact address or not.

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Tadeáš Pařík (pariktadeas) said : 		#6

Thanks William Grant, that solved my question.