Can't merge accounts - help?

Asked by Krista Grothoff

Hi!

I'm trying to merge the following two accounts: https://launchpad.net/~kgrothoff and https://launchpad.net/~kgrothoff-3

(I only became aware I had two when trying to import my public key and it was already imported)

I don't have the password for the kgrothoff account (and never received the email to fix the password when I requested it). Further, when trying to merge the accounts from kgrothoff-3, I received the following message when I pressed the 'merge' button:

"Sorry, something just went wrong in Launchpad.

We’ve recorded what happened, and we’ll fix it as soon as possible. Apologies for the inconvenience.

(Error ID: OOPS-dc5659f3fb7c0a272460a73b15dfecca) "

This has happened several times now.

I would *like* to merge both accounts to the kgrothoff account (and reset the password, obviously). I suspect I have access to both email addresses associated with the account, though I can't tell without logging in, but my identity could easily be verified by encrypting something with the public key associated with the kgrothoff account (or asking me to sign something, similarly).

Any chance someone can help me with this?

Thanks!

- Krista Grothoff

Question information

Language:
English Edit question
Status:
Solved
For:
Launchpad itself Edit question
Assignee:
No assignee Edit question
Solved by:
Krista Grothoff
Solved:
Last query:
Last reply:
Revision history for this message
Krista Grothoff (kgrothoff) said :
#1

Password request finally came through and I solved in myself. Sorry :)