Launchpad itself

Cannot Login into Launchpad account

Asked by tbds on 2012-06-14

My account is "ncfiedler", but when I log in with my emailadress "<email address hidden>" I am logged into the account "ncfiedler-m".
On the account profile website for the account "ncfiedler" I can read that the emailadress, that is associated with the account "ncfiedler" seems to be "<email address hidden>". But when I use the forgot-password-option in launchpad with the emailadress "<email address hidden>", I just get an email with the attached content.

---> So how can I find out, which emaildress IS associated with my account "ncfiedler"?

Or if no one is able to find out: Is it possible to merge both accounts "ncfiedler" and "ncfiedler-m" into the account "ncfiedler" and then associate the emailadress "<email address hidden>" with that?

Kind regards,
Nils-Christoph Fiedler

Hello
You have requested a new password for the Launchpad Login Service using the
following email address:

This email address is however not associated with any Launchpad Login Service
accounts. If you want to create a new Launchpad Login Service account using
this email address, please go to:
https://login.launchpad.net/+new_account
If you don't know what this is about, then someone else has entered your email
address at the Launchpad Login Service. Sorry about that. You don't need to do
anything further, just delete this message.
Regards,
The Launchpad Login Service team

Question information

Language:: English Edit question

Status:: Solved

For:: Launchpad itself Edit question

Assignee:: [LEGACY] Canonical WebOps Edit question

Solved by:: JuanJo Ciarlante

Solved:: 2012-06-18

Last query:: 2012-06-18

Last reply:: 2012-06-18

Link existing bug

Revision history for this message

Curtis Hovey (sinzui) said on 2012-06-15:

You need to merge your two launchpad profiles. login.launchpad.net is not launchpad; it is Ubuntu's SSO and it has a different record of email address from Launchpad.

The addresses *in* launchpad are as you believe: ~ncfiedler is you fedora address and ~ncfiedler-m is your gnome address. We can ask an admin to merge ~ncfiedler-m into ~ncfiedler to so that ~ncfiedler has the identity information used by SSO. Do you want to merge the identities?

Revision history for this message

tbds (tbds-deactivatedaccount) said on 2012-06-15:

Well, a merge would be Great! In The end i would like to log in with my Gnome Adress into the ncfiedler Account (Not ncfiedler-m as it is now)., so that i am able to manage the translation groups i am coordinating under the ncfiedler Account. So i guess a merge from ncfiedler-m into ncfiedler would be nice. But please keep in mind, that i am Not able to Log in into the ncfiedler Account now, because i do Not know the sso Mail Adress that is associated with the current ncfiedler Account. Thanks!

Revision history for this message