changed ISP can't access old email to validate account

Asked by Todd

g'day, i think i'm asking for my accounts to be merged?
my old [existing] account name is 'dreadmeat' but i can't login due to a forgotten password and can't reset it because i don't have access to the email address i used to sign up.

is this the right way to go about getting this done?

thanks in advance
todd

Question information

Language:
English Edit question
Status:
Solved
For:
Launchpad itself Edit question
Assignee:
[LEGACY] Canonical WebOps Edit question
Solved by:
JuanJo Ciarlante
Solved:
Last query:
Last reply:
Whiteboard:
webops need to merge the accounts
Revision history for this message
JuanJo Ciarlante (jjo) said :
#1

Hi Todd.
Let me double check that we are good to go (regarding you being actually ... you :), then we can merge them.
Regards,

Revision history for this message
Best JuanJo Ciarlante (jjo) said :
#2

Got ok, just merged - enjoy :)

Revision history for this message
Todd (dreadmeat) said :
#3

hey cool, i think that worked? i just renamed my account to dreadmeat and updated my email address.
i'll logout and login to make sure...

thanks for that

Revision history for this message
Todd (dreadmeat) said :
#4

ok wicked, it worked!

Revision history for this message
Todd (dreadmeat) said :
#5

Thanks JuanJo Ciarlante, that solved my question.