Why can't you move bugs into the support queue and vice versa?

Asked by Joe Blaylock on 2007-09-23

It seems like a lot of bug reports get shut down with a note saying that the requestor should file a support request, instead. Why can't the person that's doing that just click a button and shuttle the bug into the support queue automatically?

Question information

Language:
English Edit question
Status:
Answered
For:
Launchpad itself Edit question
Assignee:
No assignee Edit question
Last query:
2007-09-24
Last reply:
2008-03-08
Christian Reis (kiko) said : #1

Because Curtis couldn't finish his patch in time for 1.1.9. But it will
be included in 1.1.10, and if you are a beta tester you'll know as soon
as the bug is committed :-)

Joe Blaylock (jrbl) said : #2

> Status: Open => Answered
>
> Christian Reis proposed the following answer:
> Because Curtis couldn't finish his patch in time for 1.1.9. But it will
> be included in 1.1.10, and if you are a beta tester you'll know as soon
> as the bug is committed :-)

Fantastic. This is going to be a real usability improvement.

Thanks much.

Rolf Leggewie (r0lf) said : #3

question answered?

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