When does the status and importance of bugzilla-linked bugs get updated?

Asked by Michael Hope on 2010-10-17

Bugs like:

are attached to the upstream GCC bugzilla bugs like:

The Launchpad bug still shows as Status Unkown / Importance Unknown even though the upstream bug is New / P3.

The bugzilla import page at:

shows that the 'next check' time as 18 days ago. When will the upstream bug status be updated?

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Graham Binns (gmb) said : #1

At the moment the GCC Bugzilla is returning an error when Launchpad tries to sync with it (though Launchpad isn't catching and reporting the error properly; I'll file a bug about this). The error is:

"Cannot seem to handle bug_id and include together"

The GCC Bugzilla appears to be running Bugzilla 3.6, which means that Launchpad should be able to sync with it using the Bugzilla XML-RPC API. However, this functionality is currently turned off on the GCC Bugzilla (see http://gcc.gnu.org/bugzilla/xmlrpc.cgi), so Launchpad falls back to an older version of its syncing code, which may not be compatible with this release of Bugzilla.

The easiest way to fix this is to ask the GCC Bugzilla maintainers to enable the XML-RPC functionality so that Launchpad can sync with it properly. I'll contact them within the next few days and ask them to do this.

Can you help with this problem?

Provide an answer of your own, or ask Michael Hope for more information if necessary.

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