I'm a mailing list admin; a mail we confidential data has been posted by mistake, how can we remove it?

Hello,

I'm a mailing list admin of 2 moderate traffic mailing lists. On both lists, a mail containing confidential commercial data has been posted by mistake. We would like to remove it before it spread too much on the web.
I prefer not point the exact emails from here (that would highlight the sensible data).
Can you contact back so I give you the id of the message to remove from the list?

My personal email rvalyi at GMail

Waiting for you guys.

Question information

Language:
English Edit question
Status:
Answered
For:
Launchpad itself Edit question
Assignee:
[LEGACY] Canonical WebOps Edit question
Last query:
2010-09-27
Last reply:
2010-10-15
Whiteboard:
https://wiki.canonical.com/InformationInfrastructure/OSA/LPHowTo/DeleteEmailFromArchive . team: openerp-brazil-team, message 1026 (https://lists.launchpad.net/openerp-brazil-team/msg01026.html); team: openerp-expert-accounting, message 784 (https://lists.launchpad.net/openerp-expert-accounting/msg00784.html)
Curtis Hovey (sinzui) said : #1

I think you are asking to remove a message from an list archive. There is no way to do this from Launchpad. The archiver is mhonarc and if you provide the message ids and the list names I can ask an admin to attempt to remove them (you can send the message directly to me). I do not know for certain that this can be done.

Curtis Hovey (sinzui) said : #2

I just got confirmation that messages can be deleted. We need to know the team names and the message id for each team's list.

Hello Curtis, that's a great news you can remove it.
I'll send you the references, but can you provide me a mail where I can send
you the reference of the mail in private?

Thank you very much for your time.

Raphaël Valyi

On Fri, Sep 24, 2010 at 12:15 PM, Curtis Hovey <
<email address hidden>> wrote:

> Your question #126696 on Launchpad Registry changed:
> https://answers.edge.launchpad.net/launchpad-registry/+question/126696
>
> Curtis Hovey requested for more information:
> I just got confirmation that messages can be deleted. We need to know
> the team names and the message id for each team's list.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.edge.launchpad.net/launchpad-registry/+question/126696
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Michael Barnett (mbarnett) said : #4

the requested messages have been deleted from the specified archives, though they are still showing up on the web. possibly a caching issue.

Thank you very much, let see if the next cache flush will remove them from
the web indeed.

Raphaël Valyi

On Fri, Sep 24, 2010 at 5:02 PM, Michael Barnett <
<email address hidden>> wrote:

> Your question #126696 on Launchpad Registry changed:
> https://answers.edge.launchpad.net/launchpad-registry/+question/126696
>
> Michael Barnett posted a new comment:
> the requested messages have been deleted from the specified archives,
> though they are still showing up on the web. possibly a caching issue.
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

Curtis Hovey (sinzui) said : #6

Can we delete the two problem pages? We could also ask barry if there is a trick to regenerating the pages.

Hello Curtis,

I don't really understand your question, yes you can delete the two pages. I
still see them on the internet despite they might have been removed from the
database. So it looks like it's still in the cache.

Thank you very much for your time.

Raphaël Valyi

On Mon, Sep 27, 2010 at 10:10 AM, Curtis Hovey <
<email address hidden>> wrote:

> Your question #126696 on Launchpad Registry changed:
> https://answers.edge.launchpad.net/launchpad-registry/+question/126696
>
> Curtis Hovey posted a new comment:
> Can we delete the two problem pages? We could also ask barry if there is
> a trick to regenerating the pages.
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

Curtis Hovey (sinzui) said : #8

Sorry. My question is for the admins. A visible page is still a problem and I think an admin needs to delete the page or find the secret to regenerating the archive.

Steve McInerney (spm) said : #9

The messages in question appear to be removed now.
Raphaël, can you please confirm this?

Cheers!
- Steve

Can you help with this problem?

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