Comment 7 for bug 107810

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Curtis Hovey (sinzui) wrote :

Francis argues that the primary problem is that users are not seeing the 'This Solved my Problem button'. The secondary problem are the users who choose the 'I Solved my Problem' button because it has a comment field.

So our options are:

a) Change the button label (easy, low-cost, may not work).

b) Submit the comment box along the 'This solved my problem' button (complex, not obvious that the box is linked to these buttons).

c) Add a comment box to the 'This solved my problem' button:
    a) Display everything (complex, minor cost, interrupts reading).
    b) restrict the comment field to one line, expand it to 15 lines onfocus (complex, medium-cost, awkward).
    c) display the comment field only when the mouse is within the borders of the comment box. (complex, medium-cost, awkward/annoying).

d) Replace the 'This solved my problem' with radio buttons, Add 'Someone Solved my Problem' below the comment. (complex, high-cost, who is default?).

e) mpt's suggestion above (complex, high-cost, probably best UI).