Launchpad itself

login is only possible with the initial email address, even if it was removed from the user information

Asked by adoa

I would like to remove my initially given e-mail address and replace it with a new one. After adding the new one I removed the old one from my user information.

At the next login I used the new e-mail address for logging in but Launchpad always gave me errors. Login was only possible with the old e-mail address. So I thought it would be at least reasonable to re-enter my old e-mail address into my user information.

Is it intended, that login is only possible with the initially given e-mail address and not with the one marked as “preferred”?

Question information

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Status:
Solved
For:
Launchpad itself Edit question
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Solved by:
Gary Poster
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This question was originally filed as bug #681716.

This question was reopened

  • by adoa
Revision history for this message
Gary Poster (gary) said : 		#1

This is (reasonable) confusion caused by the separation of the login system and Launchpad. I will provide an approach to solving the problem in the answer to the question.

Revision history for this message
Best Gary Poster (gary) said : 		#2

No, the intention is that you should be able to change your email addresses. However, this is confused by the fact that there are two separate systems: the open id provider, and Launchpad itself. This separation will be more useful to the world at large when we support other openid providers (bug 210943).

To do what you want to do, perform the following steps.

- Log out of Launchpad.
- Click on the "Log in" button on Launchpad.
- Sign in with your email and password *BUT*...
- When you get to a page that says "Logged in as YOUR NAME HERE | Edit Log Out; Sign in to Launchpad;
If you proceed, the following information will be available to Launchpad: Full name: YOUR NAME HERE; Email address: YOUR EMAIL HERE" *click on the Edit link*
- click on "Manage email addresses" and add the desired email address
- Change your preferred email address

I believe that you will then be able to log in with this new email address.

Revision history for this message
adoa (adoa) said : 		#3

Thanks Gary Poster, that solved my question.

Revision history for this message
adoa (adoa) said : 		#4

And yes this was ultimately confusing. But you have been working on this Launchpad Login System recently, didn’t you? Some months ago the login just did not work this way.

If this would have been working just like this all the time, I think I would not have filed this question as a bug. I would like to apologize for my (kind of silly) question. And thank you once again!

And just to get it straight: Launchpad and the OpenID related login system are not really the same thing, right?

Revision history for this message
Gary Poster (gary) said : 		#5

There has been some work on this recently, but the separation (and the possibility for confusion) has been there for over a year at least.

Correct, Launchpad and the OpenID related login system are different systems.

Revision history for this message
adoa (adoa) said : 		#6

Thanks Gary Poster, that solved my question.