Landscape Client

Landscape not picking up Ubuntu Pro Entitlement

Asked by Connor Bill

I have used the pro attach command to attach a personal pro license to a ubuntu 22.04 then using the connect command provided by a on-prem quick install of Landscape also on Ubuntu 22.04. The machine does report information to the landscape server however when going to the pro info page it states that "This computer is not attached to an Ubuntu Pro entitlement.".

The Landscape server is not attached to pro. also package information doesnt seem to be sent either. The pro and landscape client are both the latest version.

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Landscape Client Edit question
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Solved by:
Mitch Burton
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Connor Bill (cbilldev) said : 		#1

The package info is now showing

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Launchpad Janitor (janitor) said : 		#2

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Connor Bill (cbilldev) said : 		#3

Its still not showing ubuntu pro entitlement

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Best Mitch Burton (mitchburton) said : 		#4

Hi Connor,

can you try the version of landscape-client available in this PPA and see if that resolves the issue?

https://launchpad.net/~landscape/+archive/ubuntu/self-hosted-beta

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Connor Bill (cbilldev) said : 		#5

Thanks thats fixed that. Thanks for the help. Any idea when this will be moved into the non-beta version?

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Mitch Burton (mitchburton) said : 		#6

There's an ongoing (very long ongoing) SRU request for landscape-client. https://bugs.launchpad.net/landscape-client/+bug/2006402

The version in the SRU has the fix for this.