Kontakter

Password problem

Asked by Antony Whittington

Hello
I have set a password for my 5 contact accounts and tested it at the time and all worked well but when I launched Kontakter another day, the password is not recognised. I have used all my usual passwords to no avail. Is there a known problem with passwords? I am only using a local setting, not the server. I am able to create a new account with no problem but my other 5 accounts, I just cannot get passed the password prompt.

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Giorgio Wicklein (giowck) said : 		#1

Hi Antony,

there are no known bugs related to password management.

I'll do some tests...

Thanks for your feedback!

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Antony Whittington (antony-whittington) said : 		#2

Hi Giorgio

Thanks for the prompt reply. I understand you when you say there are no known bugs but I am wondering if there is a way around the password so I can get at my contacts some of which are very important. I would be grateful for any help whatsoever.

Antony

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Giorgio Wicklein (giowck) said : 		#3

Yes there is a way to recover your contacts!

First you need to tell me what operating system you are using... SO I tell you the procedure.

In general, you can copy the database file from the folder where kontakter saves the settings etc...

On windows it is in AppData folder (hidden folder in the home), on other system it is in the ~/.kontakter/ folder.

Then you can import the database in kontakter with a new account which has no password...

Revision history for this message
Antony Whittington (antony-whittington) said : 		#4

Hi

I am using Windows 7 but I have already managed to import the databases as
you described below. Many thanks for your help, I am very grateful.

Regards

Antony

On 4 March 2011 10:13, Giorgio Wicklein <
<email address hidden>> wrote:

> Your question #146847 on Kontakter changed:
> https://answers.launchpad.net/kontakter/+question/146847
>
> Giorgio Wicklein posted a new comment:
> Yes there is a way to recover your contacts!
>
> First you need to tell me what operating system you are using... SO I
> tell you the procedure.
>
> In general, you can copy the database file from the folder where
> kontakter saves the settings etc...
>
> On windows it is in AppData folder (hidden folder in the home), on other
> system it is in the ~/.kontakter/ folder.
>
> Then you can import the database in kontakter with a new account which
> has no password...
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Giorgio Wicklein (giowck) said : 		#5

Marked as solved.