crashes opening text and font

Hi Samantha,

we need some more info to be able to help:

1. What is your operating system? (name and version)
2. What is your Inkscape version? (see Help > About, and copy-paste what it says in the top right corner)
3. Do you know how to run a program from the command line on your operating system? If you do, please run Inkscape from the command line, and make it crash. Then copy-paste everything it has printed on the command line back into a comment here.

My operating system is windows 10 version 1803
I'm using version Inkscape 0.92.3 (2405546, 2018-03-11)
And I don't know how to run inkscape from command line

Thank you, Samantha.

So now, to get some useful info, we need you to run Inkscape from the command line.

----------------------------

Find the command line program by going through the Start menu > Windows System > Command prompt.

Now type
cd "C:\Program Files\Inkscape"

Hit Enter.

Type

inkscape.com

Wait until Inkscape has opened.

Make it crash.

Go back to the command prompt.

Mark everything Inkscape printed out with the mouse.

Hit Enter.

Paste the result here.

--------------------------------------

Also, please try to remember if you have recently installed any new fonts. Some of these may be causing a crash (and it might already be fixed in the development version, see https://bugs.launchpad.net/inkscape/+bug/1508928).

(forgot: after typing inkscape.com, you need to hit Enter, too - sorry!)

Hi I tried the command prompt but it just keep saying not recognized as an internal or external command,
operable program or batch file,but I think it's a font or too many fonts I installs font regularly for my work so maybe that would be the problem

Then you're probably in the wrong directory.

Where is inkscape.com on your computer? Or are you using the portable app, or the version from the Microsoft Store?

(I'm hoping it's going to tell us the name of the font, then you can remove it and Inkscape will start up)

It's install in C:\Program Files (x86)\Inkscape thanks for helping

Then, instead of

cd "C:\Program Files\Inkscape"

type

cd "C:\Program Files (x86)\Inkscape"

(then Enter)

I'm crossing my fingers for it to output something useful - it might be that it won't... :-/

same thing not recognized an internal command

This happens after you type

inkscape.com

and then hit enter?

Can you upload a screenshot of the output of

cd "C:\Program Files (x86)\Inkscape"

(Enter)

ls

(Enter)

to imgur.com or some other image hoster, then link to it in your next comment?

The ls command prints out a list of the files in the current directory.

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