not approved on microstock

Asked by Sadomov Victor on 2017-12-19

Hello! I had save files in EPS, but this content has not been approved on microstock ( . They sent me the text: "JPEG Preview -- The JPEG preview does not match the EPS file or is low resolution." What should I do to work with microstocks?
Can I send files for you ?

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Sadomov Victor (sadomov777) said : #1

I save files PNG across Ikscape and translate in JPEG across Paint

TylerDurden (8thrule) said : #2

From Shutterstock:

"... you will need to upload an EPS file together with a matching JPEG preview file. The JPEG preview must have the same name as the EPS file. We also recommend uploading a 4 megapixel or larger JPEG preview file, so our customers can download a high resolution raster version of your vector if they choose to do so."

Sadomov Victor (sadomov777) said : #3
I did so! EPS and Jpeg

Sadomov Victor (sadomov777) said : #4

I made the files (EPS+PNG ) in the Inkscape and and then this PNG through the Paint in JPEG. Then I sent these two files (EPS+JPEG) to microstock but microstock did not approve it, and then I saved this files (EPS and JPEG) through illustrator and they were approved on microstock. But I do not want to work in the illustrator. I want to work in an inkscape with microstocks. How to do it? How to correctly save files for microstock so that the EPS and JPEG is correctly saved. Maybe there is a video on this issue or personal paid consultation of specialists working with microstocks?
Sorry for my English. It will be great if you correct my mistakes))

Hachmann (marenhachmann) said : #5

Have you asked microstock's customer service or in their forums: ?

TylerDurden (8thrule) said : #6

Is the PNG export larger than 2464 x 1632?

Sadomov Victor (sadomov777) said : #7

No, I not asked microstock's customer service or in their forums.

Sadomov Victor (sadomov777) said : #8

PNG 2000*2200px

TylerDurden (8thrule) said : #9

I'd try making the png larger... 2300x2530 or so... that might qualify as 4MP

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