Is there a central place to report tablet problems?

Asked by John Adams

I've seen in other tablet threads that devs would like more details about tablets being used.

I was wondering it there is an area to report this info or a standard format the devs would like this info in.
like make/model and functionality observed.
For example I've got:

Wacom graphire
model CTE-440
wacom tablet software vers. 4.90-3

under winxp sp3

on inscape 0.46 stable;

input device dialog box reports the existence of the tablet
axes tab lists various items but none are selectable.
keys tab is a blank grey box

pressure sensitivity of pen works when drawing
eraser end of pen just works as a pen with no sensitivity (like a mouse)
pen tilt - does not apply to this model tablet
pen angle - does not apply to this model tablet

on the precompiled dev build Inkscape20697-0902142327.7z Feb. 14 '09

input device dialog box reports the existence of the tablet
axes tab lists various items but none are selectable.
keys tab is a blank grey box

The pen does not work for drawing.
the pen can select menu items, tool buttons, and moves the cursor in and around the drawing area; but is unable to draw anything with any of the tools.
the same applies to the eraser end of the pen.

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John Adams
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Revision history for this message
RIco (rico-rootscore-deactivatedaccount) said :
#1

don't know exactly where to report tablet details, maybe in the bugs section
..but..
try updating your wacom driver (I think the most up-to-date one is 5.1.0-4 for xp). Did you checked "Use pressure-sensitive tablet" and "Switch tool based on tablet device" in Inkscape preferences (Shift+Ctrl+P)> Mouse ?

Revision history for this message
John Adams (geartooth) said :
#2

updating wacom driver to 5.1.0-4 still has all the above problems AND a new problem.

with the 5.1.0-4 driver, inkscape 0.46 stable has random lockups/freezes

note on wacom site recommends older tablets to use 5.0.8-2 driver, but there are still random lockups/freezes but less severe than with the 5.1.0-4 driver.

corel painter essentials 2 works fine with these drivers
photoshop elements 2 works fine with these drivers

Revision history for this message
Guillermo Espertino (Gez) (gespertino-gmail) said :
#3

John:
Please close this question and use the bugs section for this kind of problems. The answers tracker is intended to create a knowledge base of common usage questions.

Revision history for this message
John Adams (geartooth) said :
#4

Moving issue over to bug reports,