inkscape 0.91 will not open svg. pages getting inkscape encountered an internal error and will close now message.

Asked by Mike Gallagher on 2017-03-20

I have been attempting to open up some inkscape files (saved in svg. format) and every time that I do so I get an error message. The message states " inkscape encountered an internal error and will close now." These files were saved under inkscape version 0.91 but I can't open them now. Is this a bug that can be fixed?

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Language:
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Status:
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For:
Inkscape Edit question
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Last query:
2017-03-21
Last reply:
2017-03-21
Hachmann (marenhachmann) said : #1

Hi Mike,

can't tell without the file - can you please:

- specify your Inkscape version
- your operating system (+ version)
- and upload the file somewhere, so people can have a look?

Does Inkscape start correctly if you don't open it with a file? (if it doesn't, you don't need to upload one of the svgs, but please upload a copy of your preferences file somewhere (Edit -> Preferences -> System -> User preference).

For uploading, please use a file hoster, e.g. upload to imgh.us, or google drive, or framadrop.org. Do *NOT* attach anything to your email. It will be lost.

Regards,
 Maren

Good Morning,
Software and Operating system specs:
Inkscape version 0.91
Windows 10 pro

PC - Dell Optiplex 7020
I5 - 4590 CPU 3.30 GHz
Mem - 8GB
64 Bit Operating System
No touchscreen.
Graphics card: Intel HD Graphics 4600

Link to files: https://drive.google.com/file/d/0BxBSGlqXeZHYM21PTTVaVTU4T1k/view?usp=sharing
Link to preferences: https://drive.google.com/file/d/0BxBSGlqXeZHYNkFkbVFSM1lzY3c/view?usp=sharing

Inkscape opens correctly when a file is not selected or if a file is selected that was created in version 0.48

Hachmann (marenhachmann) said : #3

Thank you, Mike.

I've tested opening these files on my Linux system, and it works without an issue.
So this appears to be a Windows-specific issue, or an issue that is specific to your computer.

Browsing the bug reports, I found three issues that could be your problem (but probability is low):

- one is with 32bit Inkscape version of 0.91: crash on opening file if it has been edited with an external editor and the whitespace has changed (https://bugs.launchpad.net/inkscape/+bug/1534261)

- one is with characters in the path that are not within ASCII space (i.e. special characters) (https://bugs.launchpad.net/inkscape/+bug/576126)

- one is with loading from a slow external drive (https://bugs.launchpad.net/inkscape/+bug/1003873)

Does any of this apply to you?

If not, could you please do the following:

- open your Windows terminal
- start Inkscape by entering "inkscape"
- try to open one of the files

Then copy paste the output on the terminal in your next comment. (in case you need help with that:
http://www.laptopmag.com/articles/how-to-windows-10-command-prompt-copy)

Kind Regards,
 Maren

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