When opening a file, get a blue screen then restart

Asked by tourtoulou

Hi,

I have just installent Inkscape on a XP Family version.

When I want to open a file, the window for searching the file is opened correctly, but when I want to search the right floder, once I click on "My documents" or an other folder, I get a blue screen about half a second and my computer restarts. When restarted, I have a error message, "a critical error arrived" (or equivalent, I am french ^^).

Could you help me to get rid of this problem ?

Thanks a lot

Question information

Language:
English Edit question
Status:
Answered
For:
Inkscape Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
mahfiaz (mahfiaz) said :
#1

I suppose your operating is somehow bad. No userland programs should be able to crash the kernel.
Is this the only case you get BSOD? You could also turn the "autorestart on BSOD" off and read the error message, this may explain what is causing this.

Can you help with this problem?

Provide an answer of your own, or ask tourtoulou for more information if necessary.

To post a message you must log in.