fresh windows install fails to open or save regardless of file type; extension-errors.log file has been created

Asked by patcooperact

Installation or environment problem. Fresh Windows 2000 install. ( +newbie at Inkscape ) Thank you for any help.

Following install, I've been able to run through the basic tutorial.
But I cannot use File/Open nor File/Save --that is: regardless of file type.
Inkscape opens e.g. the "Select file" window, immediately thereafter an intermediate window that I cannot read, then the "Program error" window signaling that an error log is being generated.
The one log I could find is the extension-errors.log, which probably lists all extensions with "failed to load because a dependency was not met".
What I want to achieve first is a basic usage test, not using any extension.

Install created directory C:\Documents and Settings\Administrator\Application Data\Inkscape, but it remained empty except for preferences.xml and extension-errors.log.
Here is what I could find in my preferences.xml file regarding extensions:
    <group
       id="save_as"
       default="org.inkscape.output.svg.inkscape"
       append_extension="1"
       enable_preview="1"
       path="" />
    <group
       id="extension-error"
       show-on-startup="0" />
    <group
       id="aboutextensions" />
    <group
       id="extensioneditor" />
  <group
     id="extensions" />

In the registry I found the following looked suspicious because the S:\InkScape\perl directory does not exist. Dropping the path did not change behaviour though.
For key:
   HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\App Paths\inkscape.exe
Path is: S:\InkScape\python;S:\InkScape\perl

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sas (sas-sas) said :
#1

I don't know what is causing this, but it looks like bug 232526.

Is this Inkscape 0.46 that you're using? If so, you might consider trying a development snapshot (from http://inkscape.modevia.com/win32/?C=M;O=D ). The development snapshots have native Win32 file dialogs, instead of the clunky GTK dialogs that 0.46 has, but I don't know if that will make any difference.

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patcooperact (pierre-geilfus) said :
#2

This is version 0.46
I followed the link provided by Alvin Penner (http://kaioa.com/node/42), which produced this, upon trying File/Open:

S:\InkScape>"./python/python.exe" InkCL.py
return code: -1073741819

(inkscape.exe:484): Gtk-CRITICAL **: gtk_file_system_win32_get_info: assertion `g_path_is_absolute (filename)' failed

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patcooperact (pierre-geilfus) said :
#3

... and something quite different upon trying File/Save for a simple document (note: containing a blue rectangle but no text at all ):

S:\InkScape>"./python/python.exe" InkCL.py
return code: -1073741819

** (inkscape.exe:964): WARNING **: Family name Sans does not have an entry in the font lister.

** (inkscape.exe:964): WARNING **: Family name Sans does not have an entry in the font lister.

** (inkscape.exe:964): WARNING **: Family name Sans does not have an entry in the font lister.

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patcooperact (pierre-geilfus) said :
#4

It does open an .SVG file when started by the registry association ( i.e. via Windows Explorer ).
From there on, viewing and editing seem to proceed normally (but saving triggers same behaviour).

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Alvin Penner (apenner) said :
#5

the message "Family name Sans does not ..." can probably be removed as follows :
- open Inkscape with a blank document
- on the top menu, click on Text | Text and Font
- in the Font tab, click on a common Windows font such as Arial
- click on "Set as Default", then click on "Close"
- close Inkscape and restart Inkscape
- if all goes well, the font message should not re-appear, the Sans font did not exist in Windows

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patcooperact (pierre-geilfus) said :
#6

Quite correct ... but Inkscape stopped executing all the same i.e. with the return code: -1073741819 and same behaviour.

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don (dghud57) said :
#7

I just installed inkscape .46 on vista home and I can't seem to save documents regularly.

newbie to inkscape, please help, thank you.

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jazzynico (jazzynico) said :
#8

Probably related to Bug #386562 (Crash after klicking on "open file"-Button).

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