Inkscape

Where to locate crashed inkscape file

Asked by Matt

There does seem to be similar problems listed elsewhere but none of these seem to help me.

I was working on an inkscape file on my Windows 7 PC (the latest version of inkscape, I only installed it yesterday), when the program suddenly closed. No warning, no message, just closed.

The file I was working on I worked on yesterday but I hadn't saved what I'd done on it today, so when I try to reopen the file, it only opens from where I started out at this morning (hope that makes sense...).

I've been scouring my computer and the internet for solutions for several hours and I can't find anything that works. PLEASE HELP!

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Hachmann (marenhachmann) said : 		#1

Hi Matt,

there are two kinds of crashes with Inkscape:
- one where it notices it's crashing, makes an emergency save, and tells you about it in a small pop-up window - try to remember the file name it says there.
- one where it's really crashing, so hard that it can't even do an emergency save.

Please see https://bugs.launchpad.net/inkscape/+bug/1177695, comment #2 for more info about the file locations.

At the end of this forum thread (http://www.inkscapeforum.com/viewtopic.php?f=29&t=3253), there's a hint how to quickly find emergency saved documents on Windows.

You can also enable autosaving, via Edit -> Preferences -> Input/Output -> Autosave, to prevent loss of your work.

Regards,
 Maren

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Matt (mh201008) said : 		#2

Hi Maren,

Thanks. As I say, there was no message before it crashed, it just disappeared. When I try to search for all .svg files, the only one I can find is the last version I saved myself (i.e. where I started from the morning it crashed). There doesn't seem to be any autosave versions of it at all. Any other ways I can find emergency saved files (I haven't enabled the autosaving function).

Thanks,
Matt

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Hachmann (marenhachmann) said : 		#3

Hi Matt,

if it's not there, you probably have experienced the second kind of crash I explained about :-(
The autosave must first be activated before it works.

So you need to activate the autosave now, and then there's one more thing you could do, to help us prevent further crashes:

When you experience a crash - or notice any other kind of bug - please tell us about this, in as much detail as possible
(your OS + version, your Inkscape version and which file you used for installation, what you did before it happened, what happened/what you would expect to have happened instead, and, if possible (sometimes trademark issues prevent this), upload the file where you saw the bug/crash).

Use the bug section here on launchpad for this, or - in case you're not sure if there is already a report for this, or you don't know if it's maybe intentional, ask us here ;)

We need the help of our users to identify the rarely occuring bugs and crashes, that only happen under very specific circumstances, which is why we didn't find and squash them before the release of the software.

Thanks :)
Regards,
 Maren

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