Instsall didn't install.

The file hplip-3.9.10.run installs hplip. if that is done, you have a programm named hp-setup in your program-folder. Just start it as root:

hp-setup

This program detects and installs your printer(s)/scanner(s) and not the 3.9.10.run-file from above. Have a lokk here:

http://hplipopensource.com/hplip-web/install/install/index.html

Hartmut

That is exactly what I did and it installed with errors. It did not work. So I tried the Ubuntu method and it wouldn't work either.

As I said: I can go to my home folder and find the hplip folder there but the only thing inside is a hplip-config file. It is just an empty page when I open it.

Where else would it have installed files? How do I make sure it is completely removed so I can try to install it again? Do you think this might help?

Thanks, Bob.

Please run hp-check -t and post it here.

Thanks,

A

bob@bob-laptop:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.9.10)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux bob-laptop 2.6.28-16-generic #55-Ubuntu SMP Tue Oct 20 19:48:24 UTC 2009 i686 GNU/Linux

Distribution:
ubuntu 9.04

Checking Python version...
OK, version 2.6.2 installed

Checking PyQt 4.x version...
OK, version 4.4.4 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.3.9
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.9.10 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.10

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-3.9.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.9.10.72
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 11/14/2009 18:37:12
version = 3.9.10.72

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Deskjet-D4300-series
--------------------
Type: Printer
Device URI: hp:/usb/Deskjet_D4300_series?serial=TH8AA128G9057Q
PPD: /etc/cups/ppd/Deskjet-D4300-series.ppd
PPD Description: HP Deskjet d4300 Series, hpcups 3.9.10
Printer status: printer Deskjet-D4300-series disabled since Fri 13 Nov 2009 10:58:34 AM Unplugged or turned off

Photosmart-C4600-series
-----------------------
Type: Printer
Device URI: hp:/usb/Photosmart_C4600_series?serial=CN954HG26105BQ
PPD: /etc/cups/ppd/Photosmart-C4600-series.ppd
PPD Description: HP Photosmart c4600 Series, hpcups 3.9.10
Printer status: printer Photosmart-C4600-series disabled since Fri 13 Nov 2009 10:58:39 Unplugged or turned off

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of hpmudext.

Checking 'scanext' SANE scanning extension...
OK, found.

---------------
| USER GROUPS |
---------------

bob adm dialout cdrom plugdev lpadmin admin sambashare

-----------
| SUMMARY |
-----------

error: 1 error or warning.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.
bob@bob-laptop:~$

Does this help?

Is it a 32 bit or 64 bit system? Please run the below command and post it here:

ls -l /usr/lib/libhpmud*

Incase no files are listed than it could be installation problem.

Thanks,

A

32 bit.

What would I do then?
Re-install?
Delete hplip files/folders and then re-install?

yes, can you please re-install the same.

Thanks,

A

Hi,

HPLIP files get installed into various directories appropriately. You can check the config file /etc/hp/hplip.conf to see which components are installed under which directories.

Are you able to run hp-toolbox and see the entries for the printers you have configured? If not, I suggest you to cleanup your HPLIP installation and install HPLIP 3.9.10 again.

Regards,
Suma

What do you mean by "cleanup your HPLIP installation"?
Thanks in advance. Bob.

Instructions of uninstalling hplip can be found in below link:

http://hplipopensource.com/node/188

Please un-install and than install HPLIP 3.9.10 again.

Thanks for the support to HPLIP!

A

Thanks, I will give it a go and try to re-install. I will post the results here.

Bob.