Black line down page

Asked by Mark

HP Officejet 6500, bought two month ago. Has worked fine in every aspect, fax, copy and scan. Copy on the glass works fine but if we run scan or copy through the feeder we get a vertical black line, about 1/5 of way across right side of page, from top to bottom. Can you diagnose? I can not find in troubleshooting.

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Aaron Albright (albrigha-deactivatedaccount) said :

This sounds like a hardware issue. The HP Linux Imaging and Printing support forum does not provide support for hardware issues. For more assistance please contact HP Total Care from

Sorry for the inconvenience.


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