My computer will not print a pdf document

Asked by camille warlick

My printer is hooked up correctly and has been working fine. All of a sudden, It will print but will not print a pdf file. It has an error message. The printer will make noise like it is working but the paper will only go half way in and stop.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
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Aaron Albright (albrigha-deactivatedaccount) said :
#1

Camille,

This sounds like a hardware issue. This support forum hosted by Launchpad.net for the HP Linux Imaging and Printing project only provides support for the HPLIP driver.

Please contact HP Total Care from http://www.hp.com for more assistance.

Aaron

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