HPLIP

HPMUDEXT problem

Asked by fransdb

Installed cups (various versions, latest 1.4.1) did run 3.9.8 install only to find out that whatever version of hplip I use I always run into a message that HPMUDEXT is missing. I follwed the FAQ to no avail.

Running the toobox.py I get the lines:
dlopen("/usr/lib64/python2.5/site-packages/hpmudext.so", 2);
error: HPMUDEXT could not be loaded. Please check HPLIP installation.

However, cupsext.so is in the same directory, as well as the hpmudext.so file.

I am using openSUSE 11.0 on a AMD64 system. note: most media libraries are newer then original supplied or from the update repository.

I need to be able to start any of the utils to see if there are more issues. I must say, it had it working before with 3.?.6b but even that does not work anymore.
So, what might be the problem, any suggestions?

Frans.

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Aaron Albright (albrigha-deactivatedaccount) said : 		#1

Usually the HPMUDEXT error means there are more than 1 version of python installed. Does this document help?

http://hplipopensource.com/node/323

Aaron

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fransdb (frans) said : 		#2

On Fri, 2009-09-25 at 16:09 +0000, Aaron Albright wrote:
> Your question #83817 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/83817
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Usually the HPMUDEXT error means there are more than 1 version of python
> installed. Does this document help?
>
> http://hplipopensource.com/node/323

No, that was the FAQ I checked before. And I have only python version
2.5.2 installed. I just did a reinstall to see if that would help, alas,
it did not.

Regards, Frans.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#3

Try running hp-check -t and posting the output, if it will let you.

Thanks.

Aaron

Revision history for this message
fransdb (frans) said : 		#4

On Fri, 2009-09-25 at 20:10 +0000, Aaron Albright wrote:
> Your question #83817 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/83817
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Try running hp-check -t and posting the output, if it will let you.

Sorry, same result: "error: HPMUDEXT could not be loaded. Please check
HPLIP installation."

Frans

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#5

Please run :

ls -l /usr/lib/ | grep python

and post the output.

Thanks!

Aaron

Revision history for this message
Johannes Meixner (jsmeix) said : 		#6

I do not understand why you actually need to go the hardest way
with self-compiling the newest HPLIP version on your own?

Even when "most media libraries are newer" it could work
provided you didn't upgrade to incompatible versions.

Perhaps you may like to try out
hplip-3.9.8-9.2.x86_64.rpm
and
hplip-hpijs-3.9.8-9.2.x86_64.rpm
from
http://download.opensuse.org/repositories/Printing/openSUSE_11.0/x86_64/

You can find those RPMs when you go to
http://software.opensuse.org/search
enter "hplip" and choose your distribution.

Furthermore have a look at
https://bugzilla.novell.com/show_bug.cgi?id=515005
how the whole stuff can break after random package updates...

Revision history for this message
Şahin Alp Taşkaya (sahin) said : 		#7

OK, I have more or less the same problem and this is the result of mine for Aaron's post:

~$ ls -l /usr/lib/ | grep python
lrwxrwxrwx 1 root root 32 2012-01-25 17:36 libpyglib-2.0-python2.6.so.0 -> libpyglib-2.0-python2.6.so.0.0.0
-rw-r--r-- 1 root root 13760 2011-09-05 09:08 libpyglib-2.0-python2.6.so.0.0.0
lrwxrwxrwx 1 root root 32 2012-01-25 17:36 libpyglib-2.0-python2.7.so.0 -> libpyglib-2.0-python2.7.so.0.0.0
-rw-r--r-- 1 root root 13760 2011-09-05 09:08 libpyglib-2.0-python2.7.so.0.0.0
lrwxrwxrwx 1 root root 35 2011-10-25 11:07 libpyglib-gi-2.0-python2.6.so -> libpyglib-gi-2.0-python2.6.so.0.0.0
lrwxrwxrwx 1 root root 35 2011-10-25 11:07 libpyglib-gi-2.0-python2.6.so.0 -> libpyglib-gi-2.0-python2.6.so.0.0.0
-rw-r--r-- 1 root root 13760 2011-10-25 11:07 libpyglib-gi-2.0-python2.6.so.0.0.0
lrwxrwxrwx 1 root root 35 2011-10-25 11:07 libpyglib-gi-2.0-python2.7.so -> libpyglib-gi-2.0-python2.7.so.0.0.0
lrwxrwxrwx 1 root root 35 2011-10-25 11:07 libpyglib-gi-2.0-python2.7.so.0 -> libpyglib-gi-2.0-python2.7.so.0.0.0
-rw-r--r-- 1 root root 13760 2011-10-25 11:07 libpyglib-gi-2.0-python2.7.so.0.0.0
-rw-r--r-- 1 root root 3486342 2011-10-05 00:15 libpython2.7.a
lrwxrwxrwx 1 root root 17 2011-10-05 00:15 libpython2.7.so -> libpython2.7.so.1
lrwxrwxrwx 1 root root 19 2012-01-25 17:36 libpython2.7.so.1 -> libpython2.7.so.1.0
-rw-r--r-- 1 root root 2844836 2011-10-05 00:15 libpython2.7.so.1.0
drwxr-xr-x 4 root root 4096 2011-10-12 19:08 python2.6
drwxr-xr-x 26 root root 20480 2012-01-25 17:40 python2.7
drwxr-xr-x 3 root root 4096 2011-06-23 10:01 python3

Revision history for this message
goutam kodu (goutam-hplip) said : 		#8

Hi lanetherif ,

Can you describe your problem bit more.
Let us know if you have installed hplip. Provide us the output of "hp-check -t" command.

Regards,
Goutam

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