computer no longer connects to printer

Asked by Kelly Ashley

My hp printer and Chromebook no longer recognize each other

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ug8c3m+cbifitbbc8110@sharklasers.com (user4682) said :
#1

I had the same problem, my os is linux mint, i tried to reinstall drivers, update everything, visually check the status of printer, print cleaning page, none of it worked. So I tried to restart printer into system settings and restart it, then error message dissappeared and everything once again worked.

Here is link to help page from wich I took instructions
https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/HP-3630-communication-error-code-5012/td-p/9061882

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