HPLIP

no contact to HP Designjet 5500 printer

Asked by Uli Huber

Hi,

I have a good working HP Designjet 5500 RTL formally used under Win10 and wnted to migrate to Linux.
As a distribution I choose KDE Neon 22.04, which I found recommended for picture editing an printing.

I have access to the printer's status webpage, so my ethernet connection looks fine. When I start 'add printer', I see the Designjet and suggested drivers. Installation seems to complete without any issues. Everything looks good but when I start a print job, I see 'connecting to printer' and then 'printer does not exist'.

No idea what I could have done wrong. Any suggestions?

Thanks
Uli

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Bernard Stafford (bernard010) said : 		#1

When you click print, look at the print page window that opens.
At the very top of the print window is Destination.
Does the destination have your printer listed ?
This is a drop down box.

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