printer not printing alignment page

Asked by annette

We just got this printer and I am trying to set it up. I have followed all of the instructions on the Start page and got stuck on #7 where once you connect the power source an alignment page is supposed to print. that is not happening and the touch screen won't work. Nothing seems to be lit up or working. Please help!

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#1

Annette,

This support forum for the HP Linux Imaging and Printing project only provides software support for the HPLIP driver.

For hardware issues please contact HP Total Care at http://www.hp.com

Sorry for the inconvenience.

Aaron

Can you help with this problem?

Provide an answer of your own, or ask annette for more information if necessary.

To post a message you must log in.